Oracle · 14 hours ago
Manager, Adoption Program Management (Fusion Analytics)
United States
Full-time
Remote
Mid, Senior Level
$88K/yr - $223K/yr
6+ years expOracle is a world leader in cloud solutions, and they are seeking a Team Lead / Manager for their Adoption Program Managers supporting Fusion Analytics. The primary objective of this role is to drive customer adoption, increase product and AI usage, and ensure customer success with Fusion Analytics through effective management and collaboration with various stakeholders.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Responsibilities
Lead, mentor, and develop a team of APMs, fostering a collaborative and high-performing environment
Manage your own customer portfolio, engaging directly with stakeholders to support adoption and satisfaction
Respond to and resolve customer escalations and complex engagements
Collaborate with cross-functional teams—including Product Management, Solutions Engineering, Support, and Fusion Customer Success Managers—to deliver a seamless customer experience
Monitor and analyze FDI adoption trends across assigned customers, proactively identifying risks and opportunities
Design and implement programs to promote adoption and address challenges. Some of the programs include: managing the release of monthly FDI newsletters, organizing the NA webinars, jointly working with APMs to launch new webinars, and launching Business Review program
Develop subject matter expertise in functional pillar(s)
Qualification
Required
Bachelor's degree required
5+ years of experience in customer success or a related field within the technology sector; analytics and data expertise strongly preferred
2+ years in a team lead role with experience in coaching and mentoring others
Demonstrated understanding of customer success principles and best practices
Hands-on experience with analytics tools such as Oracle Analytics Cloud (OAC), Power BI, or Tableau
Exceptional attention to detail, with a proven ability to work independently and achieve results
Effective collaborator with experience influencing cross-functional and senior stakeholders
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
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