Ford Pro · 11 hours ago
Lead Experience Designer
2100 Carroll Shelby Way West, Dearborn, MI, 48124, US
Full-time
Hybrid
Mid, Senior Level
$113K/yr - $213K/yr
7+ years expFord Pro is a part of Ford Motor Company that focuses on designing innovative products and experiences. They are seeking a Lead Experience Designer to guide project teams in creating meaningful user experiences by applying human-centered design principles and collaborating with business partners.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Lead experience design project teams using design thinking methods to create vehicle experience concepts that solve for explicit and latent user needs while ensuring business success
Ensure the human is at the center of all decisions by representing the user’s voice on project teams, acting as an interpreter of their values, needs and motivations
Connect user insights to opportunities and solutions through design principles, journey maps, use case scenarios, jobs-to-be-done, and other strategy and design methods
Clearly and persuasively communicate design recommendations to leaders and diverse stakeholders to create excitement and demonstrate the “why” behind the experiences
Bring concepts to life by collaborating with partner teams to complete key deliverables for product development process milestones
Qualification
Required
Bachelor's in Industrial Design, Human Factors, Research, Anthropology, or related field
7+ years of relevant work experience in the design, development and launch of B2B or B2C facing physical products through human-centered design methods
Preferred
Master's in Industrial Design, Human Factors, Research, Anthropology, or related field
2+ years' experience leading project teams
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase