NEOGOV · 7 hours ago
Social Services Associate - Anchorage (063939M)
Anchorage, AK
Full-time
Hybrid
Entry Level
$23.45/hr - $23.45/hr
1+ years expNEOGOV is seeking a Social Services Associate to work in Anchorage, Alaska, within the Department of Family and Community Services. The role involves working closely with families and children in child protective services, providing support and services to enhance family capacities and ensure children's well-being.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Work closely with families and children involved with child protective services
Provide services that will enhance families' capacities to give their children a healthy start
Provide safe and permanent homes for children and maintain cultural connections
Support professional staff by providing information for assessments, case planning, and evaluation
Provide parenting support during family contact to enable parents to practice parenting skills in a safe environment
Access electronic databases and provide necessary referrals for families to other agencies
Qualification
Required
One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services
A valid Alaska Real ID driver's license
A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check
Preferred
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers
Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work
Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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