Pharmacists Mutual Insurance Group · 21 hours ago
Account Manager
Des Moines, IA
Full-time
Hybrid
Mid, Senior Level
3+ years expPharmacists Mutual Insurance Group is seeking an Account Manager to support Business Development Executives in managing and developing P&C insurance programs for insureds. The role involves marketing and selling various insurance products while building strong relationships with clients to ensure long-term business growth.
Insurance
Responsibilities
Demonstrates knowledge of insurance principles, practices, and products
Designs and executes effective strategies to identify member's and prospect needs independently
Build relationships with members to support ongoing business opportunities and new member opportunities
Demonstrates expert knowledge of insurance principles, practices, and products
Demonstrates ability to train and mentor a level I Account Managers
Demonstrates ability to efficiently identify member and prospect needs
Execute on cross-sell and retention marketing programs
Meet or exceed assigned production goals established by management
Coordinate sales and retention activities with Business Development Executives in assigned territory
Manage existing insureds' accounts to create long-term relationships
Proactively contact current insureds to upsell or round out accounts
Pursue opportunities for account growth and new business, involving Business Development Executives and other key internal partners
Provide regular and proactive communication with internal and external partners. Provide strong team representation and set proper member expectations
Provide timely and accurate coverage analysis and insurance proposals and effectively communicate to insureds
Understand and apply underwriting guidelines
Properly rate insurance proposals
Attend and participate in meetings and conventions as requested
Provide superior customer service while ensuring timely coverage analysis and detailed documentation supporting conversations and consumer decisions
Qualification
Required
Demonstrates knowledge of insurance principles, practices, and products
Designs and executes effective strategies to identify member's and prospect needs independently
Build relationships with members to support ongoing business opportunities and new member opportunities
Demonstrates expert knowledge of insurance principles, practices, and products
Demonstrates ability to train and mentor a level I Account Managers
Demonstrates ability to efficiently identify member and prospect needs
Execute on cross-sell and retention marketing programs
Meet or exceed assigned production goals established by management
Coordinate sales and retention activities with Business Development Executives in assigned territory
Manage existing insureds' accounts to create long-term relationships
Proactively contact current insureds to upsell or round out accounts
Pursue opportunities for account growth and new business, involving Business Development Executives and other key internal partners
Provide regular and proactive communication with internal and external partners. Provide strong team representation and set proper member expectations
Provide timely and accurate coverage analysis and insurance proposals and effectively communicate to insureds
Understand and apply underwriting guidelines
Properly rate insurance proposals
Attend and participate in meetings and conventions as requested
Provide superior customer service while ensuring timely coverage analysis and detailed documentation supporting conversations and consumer decisions
Ability to build relationships and conduct business within assigned territories by phone, marketing, email, and provide outstanding personalized service
Strong telephone sales and customer service skills
Thorough knowledge or the ability to acquire such knowledge in a short period of time of principles and practices of insurance underwriting, insurance sales, and collection and interpretation of data
Ability to use initiative and apply innovative thinking
Strong organizational skills and ability to prioritize work
Ability to establish and maintain effective working relationships in a team environment through effective written and oral communication
Ability to work independently to make critical decisions and analyze complex issues
Ability to interpret and apply laws, rules and regulations
Ability to obtain and utilize sensitive information discreetly and objectively
Above average office skills, including: Record-keeping and documentation, Report generation, Typing, Written and Verbal Communication, Telephone, Attending and hosting virtual meetings, Computer and software (including but not limited to Microsoft Word and Excel)
Ability to read, interpret, and input data efficiently and accurately
Demonstrated understanding of when to escalate concerns to the appropriate level of management
High School Diploma or equivalent and 3 years of related experience; or Associate's Degree or equivalent and 1 year of related experience; or Bachelor's Degree
High School Diploma or equivalent and 5 years of related experience; or Associate's Degree or equivalent and 3 years of related experience; or Bachelor's Degree and 2 years of related experience
Possess Property, Casualty, Life & Health licenses or obtain within 60 days of hire
Preferred
Possess one of the following industry related certifications or similar: Associate in Insurance (AINS), Associate in Personal Insurance (API), Certified Insurance Service Representative (CISR), Accredited Advisor in Insurance (AAI), Associate in Insurance Services (AIS), Accredited Customer Service Representative (ACSR)
Benefits
Health, Dental, Vision & Life coverage
401(k) with Company Match
Paid Time Off
8 Paid Holidays
Volunteer Time Off
Paid Parental Leave
Hybrid/Remote Work Options
Employee Assistance Program
Tuition Reimbursement
Company
Pharmacists Mutual Insurance Group
Pharmacists Mutual Insurance Group (PMIG) is a family of insurance businesses dedicated to delivering expert service and comprehensive risk management solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Pearce
President and Chief Executive Officer
William Hedges
Chief Financial Officer and Treasurer
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