Neko Health · 10 hours ago
Field Service Engineer
New York, United States
Full-time
Hybrid
Senior Level
5+ years expNeko Health is a Swedish healthcare technology company that aims to shift healthcare towards preventative health and early detection. They are seeking a proactive and skilled Field Service Engineer to support instrument performance in the field, including installation, maintenance, and providing support to clinics.
Artificial Intelligence (AI)Health CareHospital
Responsibilities
Install, maintain, and retrofit instruments, ensuring full documentation and compliance with internal standards
Provide onsite and remote support to multiple clinics, enabling maximum instrument uptime for clinical staff
Collaborate closely with engineers, clinical staff, and other departments to improve processes and product quality over time
Identify and communicate areas for improvement to relevant internal teams
Support the Functional Lead in ongoing maintenance activities
Escalate complex technical issues to the Functional Lead as necessary
Qualification
Required
NVQ Level 3 or equivalent in engineering field (Essential)
Minimum of 5 years of relevant hands-on experience in a technical, engineering, or field service role
Strong problem-solving abilities with a practical, solutions-oriented mindset
Excellent analytical skills with a strong attention to detail
Fluent in English, both written and spoken
Ability to work independently and collaboratively in a dynamic environment
Preferred
Bachelor's degree in engineering Field (Desirable)
Company
Neko Health
Neko Health develops scanning technology for preventive healthcare and early detection.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$325.13MKey Investors
Lightspeed Venture PartnersLakestar
2025-01-22Series B· $260M
2023-07-05Series A· $65.13M
Leadership Team
Hjalmar Nilsonne
Founder & CEO
Recent News
General Catalyst
2026-01-20
2026-01-16
2026-01-07
Company data provided by crunchbase