DHI Mortgage · 4 hours ago
IT Technician II
Orlando, FL
Full-time
Onsite
Mid Level
4+ years expD.R. Horton, Inc., the largest homebuilder in the U.S., is currently looking for an IT Technician II. The right candidate will install, configure, and set up PC workstations and assist in the technical evaluation of hardware and software for the IT customer community.
Financial ServicesMortgage
Responsibilities
Setup, install and maintain PCs, peripherals, mobile phones, desk phones and other equipment related to desktop infrastructure
Identify problems and initiate resolutions to client problems and concerns associated with hardware and software. Consult technical resources when necessary
Assist in limited server-side type issues – adds network printers on server, configure folder security, etc
Log and document issues and resolution within the ticket tracking system
Assist with planning and execution of office relocations and hardware lease refreshes
Maintain current expertise with rapidly changing technology
Ability to work overtime
Ability to travel overnight
Create support documentation for other technicians as needed
Provide continual evaluation of the tech support processes and procedures, making recommendations for improvement
Coordinate with management on projects and additional tasks as assigned
Assists in the technical evaluation of hardware and software before implementation
Qualification
Required
Bachelor's degree (B. A.) degree in Computer Science, Engineering, Science, Accounting, Business Analysis or Mathematics from four-year college or university
Experience with problem solving (hardware and software), customer support and installation knowledge of DHIFS standard software and hardware
Proficiency with MS Office and email
Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
Preferred
CompTIA A+ and MCP desirable
4 + years in a PC/LAN environment
Must be knowledgeable of most PC and LAN products supported by DHIFS - IT
50 + user LAN/WAN experience preferred
Must be service-oriented and enjoy working with both technical and people related issues
Benefits
Medical, Dental and Vision
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life & Disability Insurance
Vacation, Sick, Personal Time and Company Holidays
Multiple Voluntary and Company provided Benefits
Company
DHI Mortgage
DHI Mortgage Company, Ltd. provides home finance solutions for homebuyers in the United States. It is a sub-organization of D.R. Horton.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sonya Luechauer
President and Chief Executive Officer
Mark Winter
CFO/EVP
Recent News
2025-11-21
2025-10-11
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