Fitch Group, Inc. · 8 hours ago
Director, Employee Relations Specialist
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $175K/yr
10+ years expFitch Group is a leading global financial information services provider, seeking an Employee Relations (ER) Specialist to manage complex ER matters. The role involves conducting investigations, maintaining ER governance, and advising HR and management on ER strategies.
CreditFinanceFinancial ServicesFinTech
Responsibilities
Autonomous, end-to-end management of ER matters (predominantly complex, high-risk cases) delivering timely, defensible outcomes that protect Fitch’s people and credibility, and mitigate legal and regulatory risk
Conduct advanced investigations (planning, interviewing, evidence assessment) and prepare clear outcome rationales, ensuring robust documentation standards and privilege considerations
Design, review and maintain ER centre of excellence (COE) operating model and governance components (triage and escalation protocols, standard operating procedures, service level agreements, precedent document libraries)
Design, review, and maintain HR policies and handbooks reflecting applicable legal and regulatory provisions, strengthening policy governance and consistency across jurisdictions
Interpret legal documents including statute and legislation, legal commentary etc., translating legal requirements into document provisions
Analyze ER data and MI to identify risks, trends and root causes, translating insights into training, toolkits and other education/awareness interventions that reduce future risk, build manager/HR generalist capability and elevate HR service delivery across the organization
Advise and coach HR generalists, managers and senior leaders in respect of ER case management strategy and direction, employment law provisions and ER case management applicability
Partner with internal/external legal counsel and local advisors to navigate legal requirements and regulatory environments e.g., FCA/PRA, ESMA, SEC etc. as it relates to ER case management, ensuring compliant outcomes globally
Operate and maintain ER case management systems, including performing data quality assurance, interrogating data, producing analytics and MI
Qualification
Required
10–15+ years' experience managing ER/HR investigations within regulated, matrixed environments, with substantial complex-case portfolio experience including exposure to employment litigation
Deep understanding of ER case types, employment law, case law trends, settlement frameworks and restructuring/redundancy processes. Strong grasp of privilege, confidentiality, and data privacy standards
A bachelor's degree or equivalent in HR, employment law, or industrial relations
Sound risk judgment; sharp assessment of legal, regulatory, reputational, and cultural risk
High professional standards, particularly impartiality and confidentiality. Credible, composed, authoritative and resilient under pressure
Decisive yet fair. Balances empathy with evidence-led decisions; explains rationales clearly
Influential communicator. Clear, concise, and respectful written and verbal communication; adept at sensitive messaging
Continuous improver. Curious, data-driven, and practical; identifies themes and suggests intervention measures
Culturally intelligent. Inclusive approach, respectful of local customs and diverse perspectives
Preferred
Proven experience of identifying and delivering ER operating model improvements and delivering associated education and training programs
Global mindset with experience of cross-border case portfolio across the US, UK, EU, and APAC; able to apply principled frameworks across multiple jurisdictions, adapting to local law and cultural norms as appropriate
Experience of presenting to and influencing senior HR leadership including presenting in senior governance forums
Formal training or certifications in interviewing/investigation frameworks, mediation, or negotiation
Benefits
Hybrid Work Environment: 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
Company
Fitch Group, Inc.
Fitch Group is a global leader in financial information services with operations in more than 30 countries.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Szypulski
Head of Strategic Operations and M&A Integration, Learning
Recent News
2025-09-14
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2025-06-27
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