Corporate Technologies LLC · 18 hours ago
Account Manager
Grand Rapids, MI
Full-time
Hybrid
New Grad, Entry Level
$45K/yr - $160K/yrCorporate Technologies LLC is a leading provider of managed IT solutions to businesses and institutions. They are seeking a passionate and motivated Account Manager who will develop trusted advisor relationships with customers and ensure the successful delivery of IT solutions according to their needs.
ConsultingEducationFinancial ServicesHealth CareInformation TechnologyManufacturingSoftware
Responsibilities
Develop trusted advisor relationships with assigned customer base
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our IT solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement
Quarterly onsite meetings with assigned customers providing recommendations and to ensure customer satisfaction
Clearly communicate the progress of monthly/quarterly initiatives with management and clients
Prepare and review reports on account status with your customers
Collaborate with engineers and operations to identify and grow opportunities within your base clients
Assist with challenging client requests or issue escalations as needed
Prepare and present proposals for products and service offerings
Document customer interactions or transactions, recording details of inquiries, complaints or comments including actions taken
Qualification
Required
Preferred experience in customer service, an education in Information Technology or an understanding in IT is a plus
Ability to organize and manage multiple priorities
Problem analysis and problem resolution at both a strategic and functional level
Excellent listening, negotiation, and presentation abilities
Strong verbal and written communication skills needed
Must work effectively with senior-level executives and staff; must also be able to work independently
Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals
Excellent computer skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required
Must have strong customer support orientation for external customers, demonstrated professional demeanor, and the ability to maintain confidential information
Must have a valid driver's license and clean driving record
Preferred
Some sales experience would be helpful but not a requirement
Benefits
401(k) matching
Cell phone reimbursement (depending on position)
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Paid training
Vision insurance
Company
Corporate Technologies LLC
Corporate Technologies is a leading provider of managed IT solutions to businesses and organizations in Minnesota, North Dakota, California, Michigan, New Mexico, Arkansas, Oklahoma, Idaho, Illinois, Ohio, Louisiana, Maryland, Virginia, Iowa and New Jersey.
Founded in 1981
201-500 employees
H1B Sponsorship
Corporate Technologies LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2023-07-19Debt Financing
2023-07-18Acquired
Leadership Team
Jim Griffith
Chief Executive Officer
Recent News
Company data provided by crunchbase