California State University Channel Islands · 6 hours ago
School of Education Support Coordinator
California State University Channel Islands is a public university dedicated to providing quality education and support. They are seeking a School of Education Support Coordinator to provide administrative support for the Dean and the Teacher Education and Educational Foundations Departments, ensuring efficient operations and high standards of customer service.
EducationHigher EducationUniversities
Responsibilities
Coordinates and leads a range of projects providing administrative support for the day-to-day operations for the Dean, and Teacher Education and Educational Foundations Departments
Processes a high volume of email, telephone calls, and walk-in visitors and conducts business with a high degree of professionalism, discretion, and confidentiality
Supports the School of Education staff by maintaining awareness of operational needs and works collaboratively with other staff members, and provides backup as needed
Develops and implements standard operating procedures and practices, makes recommendations to resolve administrative problems and improve operational efficiency across all departments
Provides onboarding, training, and lead work direction for the School of Education and departmental student assistants
Assists with reports in support of accreditation, assessment, program review, grants, and School of Education accomplishments
Assists Dean with scheduling and School and community meetings and events
Provides administrative support to the Teacher Education and Educational Foundations department and programs, including maintaining office inventory and procuring supplies such as educational materials, office supplies, and other resources through requisitions or procurement card purchases; preparing appropriate documentation for business activities and events; submitting printing requests as needed; and coordinating office/classroom access and guest lecturer hospitality
Logistical and administrative support for department recruitment and assessment, and other department functions
Develops and implements standard operating procedures and practices, makes recommendations to resolve administrative problems and improve operational efficiency across all departments
Assists Teacher Education and Educational Foundations faculty with daily needs such as printing, supply acquisition, office/classroom access, guest lecturer hospitality, etc
Assists chairs with departmental budgets, schedule building, faculty workload reports, departmental committee support and coordination, entitlement reporting and monitoring enrollments
Provides operational support for the assessment platform, such as entering and maintaining forms and works with the assessment analyst to provide information for departmental Commission on Teacher Credentialing accreditation reports
Supports data entry into various student records and tracking systems
Collects syllabi to ensure compliance with relevant policies and maintains the syllabi archive
Prepares reports, forms, letters, memos, surveys, and other documents
Processes work orders for maintenance, key, and building access code requests
Supports the faculty search processes and assists with the onboarding of new faculty and staff
Creates and maintains archives for electronic records and files and submits to the unit archives
Submits information technology (IT) tickets and assists with troubleshooting office technology and systems
Maintains an inventory of computer/tech assets, ensuring that all software on computers remains up to date
Responsible for remaining current with administrative policies and procedures by attending relevant meetings and training for job-related responsibilities
Serves on committees, task forces, and other groups as assigned
Performs other related duties as assigned in support of the School of Education
Qualification
Required
High school diploma, technical/vocational program, or their equivalents combined with several years of related office work experience
Ability to work professionally and collaboratively with a diverse population of faculty, staff, administrators, students, and other internal and external constituents
Ability to respond to a high volume of walk-in, telephone, and email inquiries on a daily basis with a high degree of professionalism, discretion, and confidentiality
Ability to work independently with a high level of accuracy, efficiency, and attention to detail
Must be a highly motivated and organized individual who is able to manage multiple tasks, work effectively with minimal supervision, and show initiative
Must be flexible and responsive to changing priorities and work assignments with the ability to prioritize and set reasonable goals to accomplish various projects in a timely manner
Excellent verbal and written communication skills
Ability to interpret and apply university policies and procedures
Ability to oversee and direct the work of Student Assistants
Ability to use standard word processing and related computer software packages
Preferred
Bachelor's degree preferred or a combination of education and experience
Minimum of five years of administrative support experience
Knowledge of applicable University infrastructure, policies, and procedures is preferred
Intermediate to advanced proficiency with computers, Microsoft Office Suite, Adobe, and familiarity with learning new programs in support of responsibilities preferred
Possess strong research and data analysis skills
Knowledgeable of social media platforms and website management
Punctuality and regular evenings or weekends with advance notice
Company
California State University Channel Islands
California State University Channel Islands is an educational institute that provides bachelor's, master's degree & course certifications.
Funding
Current Stage
Late StageLeadership Team
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