Decagon · 17 hours ago
System Integrator Partner Lead
Buffalo-Niagara Area
Full-time
Onsite
Senior Level
$220K/yr - $295K/yr
7+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a System Integrator Partner Lead to design, build, and scale revenue-focused partnership programs, particularly for implementation and delivery partners, while driving customer and commercial outcomes.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Design and implement commercial deal structures and programs to grow the delivery ecosystem
Develop and launch partner enablement initiatives, including training paths, solution guides, joint marketing assets, and certification to create repeatable success
Drive G/SI partnership conversations, shaping joint value propositions, co-delivery models, and routes to market
Grow SI-sourced SQLs, pipeline, and closed won and delivered revenue across the ecosystem
Collaborate cross-functionally with Legal, Sales, Solutions Engineering, Implementations (Post Sales), Engineering, and Marketing to ensure partner performance and alignment with Decagon’s revenue strategy
Qualification
Required
7+ years of experience in partnerships, business development, or channel partnerships at high-growth SaaS or AI companies, with a specific focus on system integrator partners
Experience working across channel partnership types (e.g., SI, VAR, BPO, TSDs) and have existing relationships and top G/SI companies (e.g., leadership, alliance managers, industry and delivery sellers)
Know how to build partner programs from the ground up (i.e., partner workflow/technology and program design)
Strong executive presence and demonstrated ability to influence senior stakeholders
Excellent organizational, communication, and relationship management skills and can represent Decagon in the ecosystem
Preferred
Have spent time both at a professional services firm and building out the services partner program inside a technology company
Comfort building partnership programs and motions 0 → 1
Are an out-of-the-box thinker and bring an entrepreneurial spirit to your partnerships work
Benefits
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase