Arrow Components · 11 hours ago
Inside Sales Representative
Lake Mary, FL
Full-time
Onsite
Entry Level
$49K/yr - $59K/yr
1+ years expArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. As an Inside Sales Representative, you will manage customer relationships, drive sales excellence, and facilitate solutions selling while ensuring customer satisfaction and support throughout the sales process.
Computer Software
Responsibilities
Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling
Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems
Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory
Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs
Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions
As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases
This job profile requires the assignment and participation in a sales compensation plan
Qualification
Required
Ability to build influential relationships
The ability to work collaboratively with internal and external resources to generate results
Strong communication, negotiating and organization skills
Strong customer service and sales skills
Preferred
1-3 years' experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors)
Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Short-Term/Long-Term Disability Insurance
And More!
Company
Arrow Components
Arrow Components is the driving force behind arrow.com, the e-commerce portal for Fortune 120 company Arrow Electronics.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase