JPMorganChase · 1 day ago
Transactions Specialist III
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid LevelJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Transactions Specialist III, you will manage incidents and provide L1 Technology support for the Fulfillment Archive Service Product, acting as a liaison to ensure timely resolution of operational issues.
Asset ManagementBankingFinancial Services
Responsibilities
Manage IMCC incidents to ensure timely resolution and appropriate comments and escalation
Provide L1 Technology support for the Cash and Check Management Product
Analyze details and research utilizing multiple systems to resolve problems
Maintain strict adherence to established risk procedures and on-going risk education
Escalate concerns to appropriate production area and/or owner partners when necessary
Assist other team members with problem resolution to create a team synergy focused on the customer concern
Communicate clearly with a variety of internal/external clients including senior management
Participate in site projects as SME for service enhancements of system and processes
Lead and/or provide support of all Continuous Improvement activities
Qualification
Required
Oral & written communication skills, problem-solving skills, and strong organizational skills
Advanced MS Office skills
Attention to detail and ability to work and make decisions with minimal supervision
Flexibility to adapt to changing business needs
Preferred
Technical qualification/skills
SQL Knowledge
Prior Level 1 incident management experience
Ability to effectively communicate across all levels of leadership
Ability to maintain confidentiality and multitask
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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