QTS Data Centers · 7 hours ago
Facilities Operations Director II
Hillsboro, OR
Full-time
Onsite
Director/Executive
10+ years expQTS Data Centers is a leading provider of data center solutions, and they are seeking a Facilities Operations Director II to lead site operations and ensure customer satisfaction. This role involves managing site teams, overseeing budgets, and ensuring compliance with regulations while driving innovation in facilities programs.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Manage the site team, develop capabilities, and set policies necessary to satisfy customers, engage employees, and achieve financial objectives
Implement operating standards required for cost control, waste reduction, quality, safety, and to be an environmentally-friendly community partner
Manage expenditures, staffing, and capital projects to ensure compliance with financial goals. Oversee site operations and capital expense budgets to ensure compliance with organizational expenditure requirements
Provide leadership in conjunction with local managers (DCO, FAC, Security) and remote line of business owners to ensure operational standards are achieved
Manage operations, space planning, power and cooling services, equipment installations, physical security, maintenance, janitorial services, landscaping, business continuity/disaster recovery for site(s). Confer with professional staff (COE) to find resolution to operational problems, authorize operational procedures and approve all operating expenditures
Understand federal, state and local operating regulations or laws. Establish, implement, and maintain facilities policies, procedures and organizational structures necessary to maintain compliance with all laws and regulations. Obtain and keep current all necessary licenses, permits and certifications as required
Drive innovation into facilities programs/systems with an environmentally conscious attitude
Negotiate contracts with suppliers. Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and utilize best accounting practices
Supervise the preparation of and implementation of effective operating budget
Serve as a leader in the community. Participate in community activities and organizations as appropriate through the maintenance of professional association affiliations and participation within association programs
Maintain positive relationships and communication with staff and executive level management
Ensure proper training and growth of staff
Participate on acquisition teams (when needed) to assess and integrate new facilities when required
Interface and work with Sales team on new customer planning, changes and implementation
Work with other COE Managers to set standards and to constantly look for ways to improve
Qualification
Required
Bachelor's degree preferably in Business, Engineering, Architecture, Computer Science, MIS or equivalent professional experience in lieu of a degree
Ten or more years of experience in data center operations management, facilities management, corporate engineering, or other related field
Five or more years of experience leading cross-organizational teams, ideally operating in a critical-facility environment
Strategic agility, thought leadership and sound decision-making skills
Ability to build and lead teams and to work well in a collaborative, team-oriented environment
Keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong customer-service orientation
Problem solver at a tactical and functional level, possess excellent oral and written communication skills, a solid work ethic and unquestioned integrity
Data analysis (MS Excel, pivot tables, etc)
Financial basics (P&L, contract fundamentals)
Facilities fundamentals (electrical, mechanical, data center operations)
Tools (ServiceNow, Workday, Adaptive Insights, SDP, etc.)
Engage and drive employee and customer Satisfaction
Project management and execution
Competitive advantage through flexibility, innovation and speed
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Leadership Team
Brent Bensten
CTO
J
Jon Greaves
Executive Vice President - Quality Special Operations
Recent News
2025-12-15
2025-11-08
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