Morgan, Lewis & Bockius LLP · 8 hours ago
Cloud Applications Analyst
Philadelphia, Pennsylvania
Full-time
Hybrid
Mid Level
3+ years expMorgan, Lewis & Bockius LLP, one of the world’s leading global law firms, is seeking to hire a Cloud Applications Analyst. This role will translate business needs into technical solutions that align with the firm’s compliance standards and operational goals, collaborating with stakeholders to optimize SaaS applications and provide support.
AdviceFinanceFinancial ServicesLaw EnforcementLegal
Responsibilities
Collaborate with the Cloud Solutions & Mobility Team with business stakeholders to gather, prioritize, and document requirements for SaaS applications
Document current-state processes and identify opportunities for optimization, automation, or simplification within administrative functions
Develop clear, user-focused documentation including support FAQs, QRG content and Service Now knowledge based articles
Plan and execute User Acceptance Testing (UAT), working closely with quality assurance teams, IT and/or the Business
Serve as a subject matter expert for assigned applications and provide support
Provide Level 3 support for firm mobile and SaaS applications, Intune and Help Desk ticket support and resolution
Identify and propose opportunities to improve SaaS implementations
Perform additional duties as assigned, with flexibility to adjust to the needs of the Cloud Solutions & Mobility Team
Qualification
Required
A bachelor's degree from four-year college or university and 3-5 years of experience
Minimum of 2 years of experience as a business analyst, systems analyst, or application analyst, in a professional services or legal setting
Experience supporting cloud-based applications and workflows, including documentation, training, and rollout support
Excellent verbal and written communication skills
Strong analytical and organizational skills with attention to detail
Prior experience working in or supporting SaaS
Team contributor with a customer service focus
Adaptable problem solver and strategic thinker
Project management and organizational skills
Technical skills including familiarity with tools such as M365 mobile/web apps, Excel and ServiceNow
Experience with Microsoft 365 cloud services, including Teams, SharePoint, and Power Platform tools, Azure, M365, PowerShell
Company
Morgan, Lewis & Bockius LLP
From our offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, we work with clients ranging from established, global Fortune 100 companies to enterprising startups.
1001-5000 employees
H1B Sponsorship
Morgan, Lewis & Bockius LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (2)
2021 (6)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Aaron Suh
Partner
Andrew Gray IV
Partner
Recent News
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