GFT · 17 hours ago
Relocation Specialist
San Francisco, CA
Full-time
Hybrid
Entry Level
$33/hr - $38/hr
1+ years expGFT is a privately held AEC firm seeking a Relocation Specialist to join their team in San Francisco, CA. The role involves providing compassionate relocation assistance and advisory services to a diverse clientele, ensuring a smooth relocation process while adhering to applicable laws and regulations.
ConsultingEnergyEnvironmental ConsultingFacilities Support ServicesFacility ManagementInfrastructureTransportationWater
Responsibilities
Provide personalized, compassionate relocation assistance and advisory services to a diverse clientele of residential, commercial, agricultural, and non-profit displacees. Anticipate needs; minimize hardship and disruption
Conduct in-depth interviews onsite at displacees' homes or businesses to fully understand their unique situation and requirements. Explain program benefits and processes clearly and transparently
Calculate eligibility amounts for a wide range of benefits based on individual circumstances. Prepare meticulous claim forms, obtain approvals, and process payments accurately and efficiently
Perform extensive housing/site searches utilizing knowledge of local market conditions and displacees' needs. Coordinate complex logistics of moving households or businesses with minimal disruption
Maintain comprehensive case files from inception through closure, including profiles, documentation, forms, claims, and correspondence. Organize records based on company policies and specific project systems
Provide required notices, status updates, and reports to displacees, project team members, and leadership on time. Escalate issues appropriately
Uphold confidentiality and ethics when dealing with sensitive client information. Build trust through compassionate service
Collaborate closely with colleagues across projects to share knowledge, coordinate efforts, and ensure consistent high-quality service
Continuously develop skills and knowledge by attending trainings, learning regulations, and improving techniques to excel in this highly demanding role
Embrace and exemplify GFT mission when interacting with clients. Demonstrate patience, integrity, and positivity
Qualification
Required
Possess a minimum of one year of experience in relocation assistance or real property acquisition
GED or High School Diploma; a college Degree is preferred
Must have a valid Driver's License and the capability to furnish valid proof of auto insurance
Proficiency with MS Office suite (Word, Excel, Outlook, SharePoint, Teams)
Highly organized with superb attention to detail
Strong analytical and communication skills (written and verbal)
Ability to multitask, prioritize, and manage high caseloads
Self-motivated with a positive, teamwork attitude
Reading comprehension to interpret policies and regulations
Client-focused with cultural awareness and rapport-building skills
Able to work effectively with diverse work groups including co-workers, clients, vendors, and claimants
Actively engages multiple perspectives when solving problems, seeks to learn from peers, and encourages reciprocal learning among team members
Must be bilingual in English and Spanish
Preferred
A college Degree is preferred
Benefits
Hybrid (in-person and remote) work environment.
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
Incentive compensation for eligible positions.
Company
GFT
GFT provides planning, design, technology, and construction management services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
OceanSound Partners
2023-03-08Acquired
2023-03-07Debt Financing
2023-01-09Private Equity
Leadership Team
Art Barrett
Senior Vice President
John Derr
Executive Vice President - Transportation Advisor
Company data provided by crunchbase