QBE Insurance · 12 hours ago
Claims Officer
PHL - Three/NEO
Full-time
Onsite
New Grad, Entry LevelQBE Insurance is a global insurance company, and they are seeking a Claims Officer to support the claims teams with various administrative tasks. The role involves ensuring compliance with policies and procedures, managing claims payments, and maintaining effective communication with customers.
Insurance
Responsibilities
Ensure compliance with QBE policies, procedures and relevant legislations and regulations
Ensure compliance within delegated authority limits
Maintain effective communication with customers
Raise and authorize claims payments for valid invoices and within authority limits
Settle fast track claims wherein invoices are already available
Journal payments into claims
Triage emails to correct claims handlers
Make contact with another party to clarify contents of an invoice/ document
Identify recovery opportunities on claims
Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
Ensure all required documents are complete before a hand-off to the Recoveries team
Qualification
Required
Bachelor's Degree or equivalent combination of education and work experience
Ensure compliance with QBE policies, procedures and relevant legislations and regulations
Ensure compliance within delegated authority limits
Maintain effective communication with customers
Raise and authorize claims payments for valid invoices and within authority limits
Settle fast track claims wherein invoices are already available
Journal payments into claims
Triage emails to correct claims handlers
Make contact with another party to clarify contents of an invoice/ document
Identify recovery opportunities on claims
Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
Ensure all required documents are complete before a hand-off to the Recoveries team
Preferred
Customer service skills
Proficiency in MS tools
Analytical and negotiation skills
Excellent verbal and written communication skills (English)
Preferably with Case Management Skills
Preferred Basic Knowledge of Insurance
Basic Knowledge of Customer Service
Company
QBE Insurance
At QBE we’re driven by our purpose of enabling a more resilient future.
Founded in 1886
10001+ employees
H1B Sponsorship
QBE Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (11)
2023 (11)
2022 (10)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Vincent P. DiFiglia
CTO - Enterprise Architecture
Amanda Phillips
Lead Communications Partner
Recent News
Business Recorder
2025-08-29
2025-08-28
2025-08-13
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