Forward Deployed Engineer jobs in United States
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Automation Anywhere · 11 hours ago

Forward Deployed Engineer

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. As a Forward Deployed Engineer, you will be responsible for deploying high-impact AI agents, collaborating with customers, and integrating solutions to drive successful implementations.

Agentic AIArtificial Intelligence (AI)Business Process Automation (BPA)Enterprise SoftwareMachine LearningRobotic Process Automation (RPA)SaaS
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Responsibilities

Developing, configuring, and deploying AI agents using Automation Anywhere’s AI platform and tools
Integrating AI agents with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration
Optimizing agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments
Collaborating with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
Conducting interactive demos and presenting compelling proof-of-concepts to customers, proactively gather feedback, and iteratively refine solutions to meet objectives
Defining project milestones, creating implementation plans, and coordinating execution with internal teams to ensure on-time delivery
Serving as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage

Qualification

PythonAI/ML engineeringSystem integrationCloud platformsAPI integrationCustomer PartnershipAccountabilityCross-Functional CollaborationAdaptabilityProblem SolvingOwnership

Required

Bachelor's or Master's degree in Computer Science, Engineering, or a related field
4+ years of experience in software development, AI/ML engineering, or system integration
Proficiency in Python, with the ability to write clean, efficient code
Familiarity with AI/ML concepts
Hands-on experience with large language models (LLMs), and prompt engineering techniques
Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
Hands-on experience of building such a system
Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring)
Hands-on experience with integrating systems via APIs, webhooks, and data pipelines
Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions
Customer Partnership & Executive Presence – Ability to build trusted advisor relationships with customers, confidently lead technical discussions, deliver compelling demos, and translate complex AI concepts into clear, business-relevant outcomes
Cross-Functional Collaboration – Proven ability to work effectively across software engineering, machine learning, product, and services teams to align on requirements, drive execution, and deliver high-impact AI agent solutions
Adaptability & Learning Agility – Thrives in fast-moving, evolving AI environments; quickly absorbs new technologies, adjusts to changing customer needs, and iterates solutions based on feedback and real-world constraints
Problem Solving & Systems Thinking – Strong analytical mindset with the ability to diagnose complex technical and business challenges, identify root causes, and design scalable, pragmatic solutions in enterprise environments
Ownership, Accountability & Execution Focus – Demonstrates a high degree of ownership from concept through deployment, proactively manages milestones and risks, and consistently delivers results with a bias toward action and outcomes

Preferred

Hands-on experience with large language models (LLMs), and prompt engineering techniques
Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
Hands-on experience of building such a system

Benefits

Flexible work schedule / remote roles
Unlimited Personal Time Off
12 holidays off per year
4 days volunteer time off per year
Eligible for 4 company Achievement days off per year
Variety of health care and well-being benefits
Paid family/parental leave

Company

Automation Anywhere

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Automation Anywhere is a digital workforce platform that provides end-to-end automation solutions and business processes.

Funding

Current Stage
Late Stage
Total Funding
$1.05B
Key Investors
Silicon Valley BankSalesforce VenturesWorkday Ventures
2023-05-01Secondary Market
2022-10-03Debt Financing· $200M
2021-12-23Series Unknown· $3.4M

Leadership Team

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Mihir Shukla
Co-Founder, CEO and Chairman
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Ankur Kothari
Co-Founder, Chief Operating Officer and Board Member
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Company data provided by crunchbase