Busey · 11 hours ago
Consumer Learning & Development Coordinator
Champaign, IL
Full-time
Onsite
Entry Level
$27/hr - $35/hr
1+ years expBusey is a financial services company seeking a Consumer Learning & Development Coordinator to support managers across Consumer Banking teams. The role focuses on creating engaging training content for onboarding and continued education, applying instructional design best practices to enhance associate and team performance.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Support the Consumer Learning & Development Manager in designing and refreshing onboarding, continued education, and leadership development content
Create interactive learning materials focused on specific Consumer Banking leadership skills, customer service excellence, and career development
Apply instructional design principles to build scenario‑based, role‑play, and microlearning modules
Contribute to performance benchmarking, career progression strategies and cross-functional collaboration to ensure training content aligns with business goals, regulatory standards and leadership strategy
Contribute to instructional strategy discussions with the Consumer Onboarding and Development team and propose innovative learning solutions
Support curriculum pilots, collect feedback, and assist with iterative updates
Maintain version control and documentation for all training assets
Assist in tracking training effectiveness through learner feedback, performance data, and KPIs
Qualification
Required
Strong written and verbal communication skills, with the ability to contribute to instructional strategy discussions and propose innovative learning solutions
Proficiency in LMS platforms and content authoring tools (e.g., Articulate, Adobe Captivate)
Demonstrate the application of instructional design principles and adult learning theory, including scenario based learning, microlearning, and role play techniques
Demonstrate an analytical mindset with the ability to interpret feedback, performance data, and KPIs to support continuous improvement
Highly organized and detail oriented, with the ability to manage multiple projects and meet deadlines in a fast paced environment
Bachelor's degree in Business or a related field required
1–3 years of experience designing and developing training content, preferably in a consumer‑facing or retail environment
Benefits
401(k) match
Profit sharing
Employee stock purchase plan
Paid time off
Medical
Dental
Vision
Company-paid life insurance
Long-term disability
Supplemental voluntary life insurance
Short-term and long-term disability
Wellness incentives
Employee assistance program
Pre-tax health savings accounts
Flexible spending accounts
Company
Busey
Busey is a financial company that offers wealth management, banking, brokerage, and mortgage services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-05-14Post Ipo Equity· $200M
2001-06-14IPO
Leadership Team
Christopher Chan
Chief Financial Officer
Recent News
First Busey Corporation
2025-10-29
2025-09-29
2025-09-05
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