CARFAX · 9 hours ago
National Account Manager
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
$76K/yr - $132K/yr
10+ years expCARFAX is a company dedicated to helping consumers make informed decisions in the automotive industry. The National Account Manager will build and maintain relationships with corporate dealership customers, acting as the primary contact for multi-store car dealer groups while managing onboarding and customer service efforts.
Automotive
Responsibilities
Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Cultivate new business development opportunities
Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
Review and analyze customer performance data and metrics
Manage all phases of new onboarding: implementation, deliverables, training
Respond rapidly to customer needs and provide exceptional levels of customer service
Qualification
Required
10 + years of automotive account management experience
Demonstrated ability in developing relationships at the corporate level within top dealer groups
Must be a strong collaborator, and have demonstrated ability in developing relationships internally
Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
Proven ability in value creation and account planning
Ability to run an agenda driven meeting either virtually or in person
A focus on a great customer experience and attention to detail in ongoing account management efforts
Must be a strategic thinker and problem solver
Preferred
Knowledge of dealer management software systems (plus)
Benefits
Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
Medical/dental/vision
401(k) matching
Life and disability insurance
Paid time off
Paid holidays
Paid parental leave
Paid volunteer time off
Paid time off includes a winter break between Christmas and New Year’s.
Company
CARFAX
CARFAX provides vehicle history for used car buyers, sellers, and the automotive industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Eager
Chief Executive Officer
Nakul Goyal
Vice President of Growth
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase