Hired by Matrix, Inc · 2 hours ago
Junior Collections Representative
Franklin Square, NY
Full-time
Onsite
Entry Level
$21/hr - $24/hr
1+ years expHired by Matrix, Inc is a leading pest control service provider, and they are seeking a Junior Collections Representative. The role involves managing accounts, processing payments, and maintaining communication with customers regarding past-due accounts.
Human ResourcesMarketingStaffing Agency
Responsibilities
Manage and review accounts in an assigned portfolio to ensure accuracy and timely invoicing
Process payments and follow up on outstanding balances to minimize delinquencies
Maintain clear and professional communication with customers regarding past-due accounts
Make inbound and outbound calls to customers regarding invoices, collections, and dispute resolutions
Investigate and resolve billing disputes and discrepancies efficiently
Reconcile customer accounts as needed, ensuring proper documentation and accuracy
Utilize Microsoft Office tools for record-keeping and communication
Collaborate with internal teams to optimize invoicing and collection processes
Adhere to company policies and financial regulations while handling sensitive customer information
Qualification
Required
Associate's degree in Business, Accounting, Finance, or a related field
Prior AR experience required (1-3 years) - on the job training provided
Strong negotiation and communication skills to handle customer interactions
Ability to work independently and meet deadlines in a fast-paced environment
Proficiency in Microsoft Office (Word, Outlook, Excel, and Teams)
Highly organized with attention to detail and problem-solving skills
Company
Hired by Matrix, Inc
Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sharon Olzerowicz
President/CEO
Company data provided by crunchbase