CVS Health · 8 hours ago
Manager - UX Design
Woonsocket, RI
Full-time
Onsite
Mid, Senior Level
$102K/yr - $204K/yr
5+ years expCVS Health is a company focused on creating a more connected and compassionate health experience. They are seeking a Manager – UX Design to lead the development and enhancement of pharmacy products, conduct market research, and collaborate with cross-functional teams to improve user experiences.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Perform usability studies on pharmacy applications to determine the satisfaction and utilization rate of enhancements to current products, as well as new products
Ensure enhancements to the pharmacy experience are compliant with the company's regulatory, safety, quality, and confidentiality protocols and standards
Continue to gain pharmacy experience by supporting our store colleagues during a working shift at a determined cadence
Host sessions during our Monthly Colleague Connection forum to gain feedback from store team members in regard to in flight projects and discovery work
Compile all findings into final findings deliverables for dissemination with other IT and Business stakeholders, as well as ensure these are maintained in our feedback repository
Collaborate internally with our own Human-Centered Design, Pharmacy Experience Design team and Colleague Design Team, and utilizes past user feedback to propose optimal workflows and gain internal team alignment
Lead a collaboration effort with designers to enhance the current pharmacy experience for a high priority, large effort project
Collaborate with other IT and Business teams to ensure pharmacy store colleague feedback is incorporated appropriately and their voices are heard
Assist in enhancing/designing existing and new applications for the pharmacy colleague as well as other IT/business partners
Balance workload and prioritize key deliverables
Under general supervision, work closely with Digital & Data Transformation leadership to make and communicate design and user experience decisions
Help drive the change management and training needs of all key personnel and stakeholders to ensure industry-proven best practices are instilled within the company's strategies and end product offerings
Qualification
Required
5+ years of work experience as CVS Pharmacist or Pharmacy Manager
Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills
Bachelor's degree or, equivalent experience (HS diploma + 4 years relevant experience)
Preferred
Ability to learn/utilize design applications such as Figma, Photoshop, etc
Ability to learn/utilize Microsoft Teams applications such as Teams, Excel, Powerpoint, etc
Ability to learn/utilize video recording software and break down colleague feedback
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase