Manager, Technical Operations jobs in United States
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Mediacom Communications · 5 hours ago

Manager, Technical Operations

Mediacom Communications Corporation is a leading provider of internet and communication services across the United States, dedicated to bridging the digital divide. The Manager of Technical Operations will oversee the technical operations of cable systems, ensuring compliance with specifications and regulations while providing exceptional customer service and support to regional management.

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Growth Opportunities

Responsibilities

Function as the key technical resource to Regional Management in technical planning and decision making by maintaining state-of-the-art knowledge of plant operations
Ensure compliance with technical specifications for cable electronics and picture quality throughout the Region as regulated by governmental or franchise requirements, including CLI and FCC proofs
Act as the technical liaison between the field and office, this position will assist in coordinating dispatch/customer service efforts with the field to provide exceptional customer service
Ensure compliance with pertinent FCC rules and regulations in all systems
Assist the Regional Plant Manager in managing the vehicle fleet program
Travel throughout the Region as required
Perform other duties as required or assigned

Qualification

Cable television experienceManagement experienceFCC regulationsElectronics certificationComputer literacySupervisory skillsInterpersonal skills

Required

High School Diploma with an Associates degree in electronics or NCTI, SCTE, BCT or BCE certification equivalent
Five years experience in cable television involving work with system parts and components and in-depth experience in the field
Previous management and supervisory experience of 3 – 5 years
Must have knowledge of National Electrical Code, OSHA, FCC rules and regulations, and related state and local codes
Computer literacy in Outlook, Excel and Word
Good interpersonal and supervisory skills
Must possess a valid driver's license with a satisfactory driving record

Benefits

Company provided vehicle and gas card!
Company provided tools, tablet, and phone!
Health, vision, and dental insurance!
Paid vacation, holidays and flex paid time off!
401K with generous company match!
Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
Education Enrichment up to $5,000 per year for qualified employees!
Company provided uniforms and boots!
Employee Wellness Program!

Company

Mediacom Communications

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Mediacom Communications Corporation operates as a cable television company in the United States.

Funding

Current Stage
Late Stage
Total Funding
$18.9M
Key Investors
Governor's Office of Planning and Budget
2024-05-23Grant· $7.8M
2022-03-18Grant· $11.1M

Leadership Team

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Jack Griffin
Chief Financial Officer
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Glenn Goldsmith
Senior Vice President, Programming
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Company data provided by crunchbase