Customer Finance Administrator jobs in United States
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Mister Sparky Electric · 14 hours ago

Customer Finance Administrator

Mister Sparky Electric is dedicated to providing exceptional electrical services and is seeking a Finance Administrative Assistant to support their finance department. This role involves assisting management with various operational areas, including prescreen workflows, funding operations, and dispute resolutions to ensure accurate data entry and support for electricians.

Commercial

Responsibilities

Assist management in the daily execution of the prescreen workflow
Help monitor and refresh same-day prescreen reports throughout operational hours to support real-time updates
Assist in downloading night-before reports to help prepare calls scheduled for the following day, under the direction of management
Assist in retrieving pending financed reports daily
Process funding for completed jobs via designated provider portals under the guidance of management
Collaborate with the finance team to identify and flag discrepancies concerning job amounts or missing data
Monitor dedicated escalation trackers and review incoming email inquiries from financing providers
Support the resolution process by reviewing recorded calls and gathering necessary facts
Prepare and email the required documentation, such as invoices, to providers to help successfully close open escalations
Maintain accessibility to the finance phone during working hours to address basic inquiries from electricians across our locations
Assist in responding to Slack messages or tags that require general finance support

Qualification

Data entryFunding operationsDispute resolutionFinance supportCommunication skills

Required

Assist management in the daily execution of the prescreen workflow
Help monitor and refresh same-day prescreen reports throughout operational hours to support real-time updates
Assist in downloading night-before reports to help prepare calls scheduled for the following day, under the direction of management
Assist in retrieving pending financed reports daily
Process funding for completed jobs via designated provider portals under the guidance of management
Collaborate with the finance team to identify and flag discrepancies concerning job amounts or missing data
Monitor dedicated escalation trackers and review incoming email inquiries from financing providers
Support the resolution process by reviewing recorded calls and gathering necessary facts
Prepare and email the required documentation, such as invoices, to providers to help successfully close open escalations
Maintain accessibility to the finance phone during working hours to address basic inquiries from electricians across our locations
Assist in responding to Slack messages or tags that require general finance support

Benefits

401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Company

Mister Sparky Electric

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Whether your plan is to start an electrical service business, grow or sell, when you join our family of brands, you will not be alone.You will be part of a nationwide network of residential service contractors.

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-02-21Acquired

Leadership Team

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John Rossi
Chief Operating Officer
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Company data provided by crunchbase