Department of Conservation (DOC) · 6 hours ago
Team Lead Internal Digital Channels
Wellington Conservation House
Full-time
Onsite
Senior Level
$93K/yr - $124K/yr
6+ years expThe Department of Conservation (DOC) is dedicated to protecting and restoring nature across Aotearoa. They are seeking an experienced internal digital communications professional to lead the improvement of DOC’s intranet and internal digital channels, ensuring usability, accessibility, and engagement.
BiotechnologyEnvironmental ConsultingGovernmentNon ProfitWildlife Conservation
No H1B
Responsibilities
Lead and improve DOC’s intranet and internal digital channels
Owning intranet and internal digital channel governance (content lifecycle, IA, templates, standards, accessibility)
Delivering a channel strategy and annual work plan aligned to business needs and user insights
Using analytics and testing to improve content and UX; reporting on engagement and platform performance
Coordinating projects and vendors to enhance our SharePoint‑based intranet and connected tools (e.g., Teams/Viva)
Enabling publishers with simple guidance, training, and user‑friendly tools
Leading people and performance — clear goals, regular feedback, development planning, and wellbeing
Working as an honourable Treaty partner to promote Māori engagement and involvement in our work
Qualification
Required
6–10 years' internal digital communications experience, including intranet channel management
Strong intranet/CMS administration and content operations (SharePoint experience ideal)
User experience (UX) skills — usability, IA, navigation, layouts — and responsive, accessible design (NZ Govt Web Standards)
People leadership — coaching, feedback, performance, and support for dispersed/flexible teams. We will also consider people with people mentoring experience looking to step up into their first management position
Strategy and planning — roadmaps, annual work plans, balancing BAU and projects
Analytics and reporting — turning insights into improvements (content, IA, UX)
Testing and continuous improvement — usability/performance testing; commissioning reviews
Stakeholder skills — trusted advice, clear communication, timely delivery
Knowledge of collaboration tools (e.g., SharePoint/Teams/Viva or similar)
Experience in government is desirable, though other sectors will be considered
Preferred
Understanding or willingness to learn Māori tikanga and Te Tiriti o Waitangi, and how it relates to your work
Work in genuine partnership with Māori and act as an honourable Treaty partner
Benefits
At the heart of our success is our strong DOC culture, built on clear values.
Our integrity grounds us, our connections take us further together, we empower ourselves and others to do the best work, so we achieve more for nature and New Zealand.
DOC is committed to working as an honourable Treaty Partner.
DOC places importance on developing a culture where everyone can participate, thrive, and grow.
We’re working towards being an organisation that is diverse, equitable and inclusive by default.
Company
Department of Conservation (DOC)
The Department of Conservation Te Papa Atawhai is a great place to work for anyone who is passionate about nature and the environment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alan Auerbach
CEO
Kathy Helfrich
Commercial Partnerships Advisor
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