State of Florida · 3 weeks ago
TOLL SENIOR BUSINESS ANALYST - 55014051
Orlando, FL
Full-time
Onsite
Mid, Senior Level
$70K/yr - $70K/yrThe State of Florida Department of Transportation is seeking a Toll Senior Business Analyst to support Toll Operations by addressing reporting needs across various business units. The role involves guiding teams in data reporting and analytics, planning and implementing reporting projects, and collaborating with technical teams to develop actionable analytics and dashboards.
Government Administration
No H1B
Responsibilities
Works with the different business units within Toll Operations to identify reporting needs at different business units within Toll Operations to collaborate on identifying reporting needs at operational, tactical, and strategic levels across various departments
Provides guidance to the different business units as to best practices, lessons learned, and opportunities to leverage advanced reporting and analytics capabilities, including machine learning and AI
Plans, develops, and implements reporting projects that fulfill business unit stakeholder reporting needs
Works with the Business Intelligence technical team to structure and develop the appropriate implementation plan for the development of reports and dashboards for all areas of Toll Operations, including but not limited to the SunPass Program, Customer Service Operations, image review, transponder fulfillment, roadside systems, back-office, and transaction processing
Works with subject matter experts, technical teams, and tolls leadership to identify key performance indicators (KPIs) and other metrics that are relevant to each business area
Designs and develops actionable analytics, dashboards, and scorecards, presented to stakeholders as insightful data visualizations
Identifies, designs, implements, and maintains reporting database schemas, views, tables, and other data structures that are needed to support reporting capabilities
Creates dataflows and data pipelines to automate the flow of data from the data source to the reporting platform
Provides overall administration of the reporting platform and end user support
Configures the reporting platform ensuring all configuration adheres to Department policy regarding data security standards
Develops and maintains the Toll Operations data catalog, data dictionary, and business glossary, ensuring all data assets are accurately documented
Provides visibility of available data assets to business users
Provides training to the Business Intelligence user community
Conducts individual and small group training sessions with users to facilitate initial onboarding and ongoing development of user skills
Serves in times of emergency to support state response efforts ensuring continuity of operations
Qualification
Required
Candidates must be United States (U.S.) citizens or lawfully authorized alien workers
Knowledge of the methods of data collection, interpretation, and analysis
Knowledge of relational database theory and technology
Knowledge of systems role-based access control and row-level security
Skills in identifying, analyzing, and interpreting trends or patterns in complex data sets using Business Intelligence tools and Structured Query Language (SQL)
Skills in validating summary reports and data sets by inspecting detail data
Skilled in interpreting business rules and reviewing transactional data to ensure conformance
Skills in identifying occurrences of system anomalies
Skills in operations analysis
Skills in change control, change management, and quality assurance standards
Ability to work closely with management to prioritize business and information tools
Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Ability to conduct short- and long-range projects and tasks
Ability to plan, organize, and coordinate work assignments
Ability to work in a multi-disciplinary environment
Ability to communicate technical information to non-technical audiences
Ability to establish and maintain effective working relationships with others
Must remain available to work during off duty hours
Benefits
Health insurance (over 90% employer paid)
$25,000 life insurance policy (100% employer paid)
Dental, vision and supplemental insurances
State of Florida retirement package
10 paid holidays a year
Generous vacation and sick leave
Career advancement opportunities
Tuition waiver for public college courses
A variety of training opportunities
Employee Assistance Program (EAP)
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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