UICGS / Bowhead Family of Companies · 9 hours ago
Car Rental Manager - UIC Arctic Operations & Development
Utqiagvik, AK
Full-time
Onsite
Mid LevelUICGS / Bowhead Family of Companies is seeking a Car Rental Manager to oversee daily rental operations. The role involves managing reservations, processing vehicle returns, and ensuring a positive customer experience while coordinating rental logistics and maintaining service standards.
Information Technology & Services
Responsibilities
Oversee the daily operations of UIC Car Rental, including supervision of staff, scheduling, and ensuring adequate coverage
Manage customer service activities such as vehicle check-ins and check-outs, addressing inquiries, and ensuring customer satisfaction
Maintain and operate rental systems, including credit card machines and reservation platforms
Ensure all vehicles receive regular maintenance (daily, weekly, and monthly), including inspections and coordination of repairs with auto shops
Secure the rental vehicle fleet and monitor vehicle condition and availability
Accurately report daily sales to Accounting with appropriate backup documentation
Ensure all car rental documentation (e.g., direct billing, credit card forms, tax exemption paperwork) is properly completed, filed, and submitted
Attend planning meetings with the UHL General Manager and collaborate on operational needs
Monitor department budget and assist with preparation of quarterly tax filings as directed
Assist in establishing and implementing departmental policies, procedures, goals, and objectives in coordination with the UHI Manager
Support the planning and execution of sales promotions and marketing activities
Respond to 24-hour emergency callouts for car rental customers
Perform other duties as assigned
Qualification
Required
Oversee the daily operations of UIC Car Rental, including supervision of staff, scheduling, and ensuring adequate coverage
Manage customer service activities such as vehicle check-ins and check-outs, addressing inquiries, and ensuring customer satisfaction
Maintain and operate rental systems, including credit card machines and reservation platforms
Ensure all vehicles receive regular maintenance (daily, weekly, and monthly), including inspections and coordination of repairs with auto shops
Secure the rental vehicle fleet and monitor vehicle condition and availability
Accurately report daily sales to Accounting with appropriate backup documentation
Ensure all car rental documentation (e.g., direct billing, credit card forms, tax exemption paperwork) is properly completed, filed, and submitted
Attend planning meetings with the UHL General Manager and collaborate on operational needs
Monitor department budget and assist with preparation of quarterly tax filings as directed
Assist in establishing and implementing departmental policies, procedures, goals, and objectives in coordination with the UHI Manager
Support the planning and execution of sales promotions and marketing activities
Respond to 24-hour emergency callouts for car rental customers
Perform other duties as assigned
Company
UICGS / Bowhead Family of Companies
UIC Government Services (UICGS).
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Hundley
President
Company data provided by crunchbase