Infinity from Marvin · 15 hours ago
Senior Training Specialist - Field Operations
St Paul, MN
Full-time
Onsite
Mid, Senior Level
$85K/yr - $95K/yrInfinity by Marvin is a company dedicated to providing high-quality replacement windows and doors directly to homeowners. They are seeking a Senior Training Specialist to deliver hands-on training to new operations team members, ensuring they master their roles and contribute to exceptional customer experiences.
Building MaintenanceConsultingWindows
Responsibilities
Lead in-person training for new hires across operations roles—Project Managers, Warehouse, and Installation teams
Teach core job duties, company standard operating procedures, and technical systems navigation
Develop and refine training materials based on feedback and performance metrics, and collaborate with the Operations team to keep SOPs current
Serve as the subject matter expert on Infinity Windows and provide occasional service support in the field
Conduct post-training follow-ups through evaluations and field audits to ensure successful application of skills
Travel nationwide up to 80% to train, evaluate, and support the Operations team
Qualification
Required
Lead in-person training for new hires across operations roles—Project Managers, Warehouse, and Installation teams
Teach core job duties, company standard operating procedures, and technical systems navigation
Develop and refine training materials based on feedback and performance metrics, and collaborate with the Operations team to keep SOPs current
Serve as the subject matter expert on Infinity Windows and provide occasional service support in the field
Conduct post-training follow-ups through evaluations and field audits to ensure successful application of skills
Travel nationwide up to 80% to train, evaluate, and support the Operations team
Experience designing and delivering engaging training programs, with strong communication and organizational skills
Deep understanding of inventory processes, construction methods, and installation techniques, including hands-on experience installing and servicing high-quality windows and doors
High school diploma required; college degree preferred
Valid driver's license and clean driving record; General Contractor experience is a plus
Ability to lift 40 lbs, stand for extended periods, and climb ladders or stairs
Must be willing to travel up to 80% of the time
Preferred
College degree preferred
General Contractor experience is a plus
Benefits
Health insurance
Paid holidays
Paid parental leave
A 401(k) retirement savings match
$300 annual wellbeing account to spend on what helps you feel happy + healthy
Better Living Day! (a paid day off to go have some fun)
Annual profit sharing - recognizing everyone’s contribution to Marvin’s success
Giving at Marvin - participate in organized volunteer opportunities
Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships
Company
Infinity from Marvin
Infinity from Marvin provides homeowners with a premier line of fiberglass windows and doors, sold and installed by trusted local professionals.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase