Four Seasons Hotels and Resorts · 15 hours ago
Dual Spa Attendant & Concierge
Calistoga, CA
Full-time
Onsite
New Grad, Entry Level
$23.17/hr - $24.76/hr
0+ years expFour Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional guest experiences. They are seeking a Dual Spa Attendant & Concierge to deliver high-level customer service, maintain cleanliness in Spa and Fitness areas, and assist guests with their needs.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Set-up and maintain Spa and Fitness areas including refreshments
Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; assist customers in all inquiries in connection with Spa and Fitness services
Guide guests to their appointments as they relate to Spa and Fitness offerings
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
Enforce Spa and Fitness rules and regulations for all adult and junior guests
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
Ensure compliance of daily, and opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment
Assist with retail space cleanliness and maintenance as needed
Work harmoniously and professionally with co-workers and supervisors
Assist in answering product and treatment questions, as well as assist guests with use and set-up of Spa and Fitness Center space and equipment
Ability to follow proper payroll procedures
Ability to withstand a maximum of 120 degrees to maintain steam facilities and Spa Gardens
Assist other staff with set-up and breakdown of their respective treatment areas (service providers, fitness instructors etc.)
Perform other tasks and projects as assigned by management. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs
Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Front Desk
Qualification
Required
High School education or equivalent experience
Ability to withstand a maximum of 120 degrees to maintain steam facilities and Spa Gardens
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Reading, writing and oral proficiency in the English language
Outgoing personality and at ease with customers
At least six months experience in a Luxury hospitality environment
Candidates must possess valid US work authorization
Preferred
CPR, First Aid Certified preferred
Previous experience within Housekeeping or Spa industry preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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