Laurel Ridge Treatment Center · 15 hours ago
COMMUNITY LIAISON
San Antonio, TX
Full-time
Onsite
Mid Level
3+ years expLaurel Ridge Treatment Center is a leading provider of specialized behavioral health services in San Antonio. The Community Liaison role focuses on securing patient referrals through effective marketing and building relationships within the community.
Addiction TreatmentHealth CareMedicalRehabilitation
Responsibilities
Develop and implement strategic referral account management plans that support the facility clinical resources
Support and emulate high customer service standards internally and externally
Participate in clinical orientation to units and/or programs and stay abreast of service changes that may be important to facility customer base
Participate in the facility community education development meetings
Adhere to the account management plan and complete duties assigned therein
Establish consistent contact with potential referral sources
Maintain documentation associated with account management activities
Develop community education & awareness of mental health resources
Assist the Director of Business Development and other team members in carrying out assigned activities
Obtain and provide facility management with up to date information about changes in the market and the competition
Develop & participate in educational forums internally and externally
Participate in outreach educational organizations within designated areas
Identify and develop new referral sources
Provide feedback from referral sources and help to identify new revenue generating programming
Provide education and awareness of clinical services provided by Laurel Ridge Treatment Center & administrative criteria to all referral sources
Accountable for all unsupervised time in the field, with written documentation of daily visits
Be able to manage a Specialty Program as assigned in addition to the assigned territory
Other duties as assigned
Qualification
Required
Good verbal and written skills
Skills in public speaking and problem solution
Excellent customer service skills
Healthcare sales/marketing experience
Bachelors Degree in Marketing/Public Relations/Counseling or a social science related field or appropriate years of direct relevant experience in lieu of a degree
Valid driver's license
3+ years of healthcare marketing/sales or sales experience in a related field showing a history of increased positive growth within an assigned territory
Preferred
Completion of a sales training program
Behavioral Health experience
Psychiatric health care marketing experience
Company
Laurel Ridge Treatment Center
Laurel Ridge Treatment Center provides behavioral health care and addiction treatment.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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