RWM Home Loans · 1 day ago
LOA (Riverside)
Riverside, CA
Full-time
Onsite
Entry Level
1+ years expRWM Home Loans is a family-owned community mortgage bank dedicated to empowering communities through financial education and homeownership. The Loan Officer Assistant (LOA) will provide support to a loan officer or team throughout the mortgage loan process, ensuring a smooth experience from application to closing while maintaining excellent customer service.
Banking
Responsibilities
Assist the Loan Officer with reviewing loan applications in a timely manner for accuracy & to ensure they are complete; Immediately notify the Loan Officer of any inaccurate or missing information
Act as the primary point of contact for clients to answer all questions about their loans and provide next steps throughout the loan process; Loan Officer will always be CCd on client communication
Provide initial needs list to borrowers for Certified Pre-Approval submissions and submissions for purchases under contract or refinances
Complete income calculations, order automated WVOEs, request manual WVOEs and obtain AUS findings on every file
Complete LOA checklist for submissions to processing
Monitor TBD and active pipelines and provide critical updates to assigned team members
Schedule weekly pipeline calls with loan officer(s) and processor(s)
Attend monthly Sales & Operations trainings to stay up to date on internal & external products and processes
Participate in monthly LOA meetings for collaboration & team building opportunities
Understand and follow company compliance policies and industry regulations
Become proficient with RWM’s internal workflow, technology, & loan process
Learn & understand basic conventional, FHA, VA and non-agency guidelines for qualification purposes
Qualification
Required
1+ year experience as a Loan Officer Assistant
Team-Player: You bring high energy to the team and collaborate well with others
Effective Communicator: You communicate well with others, are an active listener & share necessary information at the right time
Problem-Solver: You are motivated to find accurate solutions quickly & efficiently
Learning Mentality: You approach situations with an open mind & identify opportunities to grow – there is always something new to learn
Reliable & Dependable: You get your tasks done on time & are available to provide additional support
Preferred
Spanish speaking preferred
Active NMLS License preferred, but not required
Encompass, Total Expert, nCino/Simple Nexus experience preferred
Company
RWM Home Loans
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly providing award-winning 5-star service to help clients achieve their home financing goals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cole Alt
Mortgage Advisor / Loan Partner
Company data provided by crunchbase