Conviva Senior Primary Care · 18 hours ago
Receptionist
Conviva Senior Primary Care is dedicated to providing proactive, preventive care to seniors. The Receptionist serves as the first point of contact for patients, managing front desk operations and delivering excellent customer service while performing various administrative tasks.
Hospital & Health Care
Responsibilities
Welcomes patients and visitors and check them in/out for appointments
Verify patient information, insurance and collect co-pays
Schedule and confirm appointments via phone and in person
Answer phone calls, direct inquiries, and assist with patient questions
Maintain patient records in the EHR system with accuracy
Assist with administrative tasks such as filing, faxing, and data entry
Ensure compliance with HIPAA and patient confidentiality policies
Qualification
Required
Excellent phone etiquette: Clinic is very busy, must be comfortable with high volume calls
Medical office experience
Strong Customer Service background
Must be able to multitask
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Experience with Electronic Medical Records
Experience in a fast paced/high volume environment
Bilingual (English/Spanish)
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Conviva Senior Primary Care
Every day at Conviva, we inspire each senior to live their best life by practicing wellness, prevention, and holistic care.