UF Health · 7 hours ago
Office Rep | Radiology General | Day | Part Time
Gainesville, FL
Part-time
Onsite
Entry Level
2+ years expUF Health is a healthcare organization seeking an Office Representative for their Radiology department. The role involves facilitating patient registration and check-in services, ensuring compliance with federal regulations, and supporting the financial aspects of patient care.
Health CareMedical
Responsibilities
Facilitates the patient's access into the Radiology system by providing registration and check-in services, including but not limited to the following: securing accurate The Joint Commission-approved patient demographics, identification, authorization of services and insurance information for registration purposes for all scheduled and non-scheduled patients; securing completed and signed written radiology orders, entering and scheduling orders into EPIC, verifying demographic and financial data and electronic filing of documents into OnBase
Ensures that basic ICD-9 coding is relevant to the signs and symptoms for the diagnosis reflected on the request for service
Follows Federal Regulations to ensure Legal Compliance is maintained. (i.e. HIPAA and Medical Necessity)
Protects the fiscal interest of the enterprise by checking for medical necessity, according to the carrier's guidelines, and assists the Financial Specialist with securing a waiver, i.e. ABN, from the patient when necessary
Schedules, cancels and reschedules patient appointments as needed while maintaining patient confidentiality
Works closely with the Financial Specialist assisting in 'Point of Service' collections in an effort to satisfy the patient's financial obligations as required and increase reimbursement for the organization
Provides support for the Radiology Technologist and other technical and clerical staff from within the hospital system and from the community
Qualification
Required
High school graduate or equivalent is required
Minimum two (2) years clerical experience or Customer Service with at least one (1) year in a healthcare environment
Professional customer service in person and via telephone, communication skills, knowledge of PC/keyboard experience is required
Excellent critical thinking, attention to detail and ability to work under hectic and sometimes stressful conditions is required
Must be comfortable requesting information from and giving information to clinics, physicians, patients, and technical/clinical staff
The ability to multi-task, organize, prioritize responsibilities, problem solve and function in a team environment are necessary attributes
Preferred
Continuing education beyond high school preferred
Two-year degree may substitute for one year of clerical experience or hospital/medical practice experience
Familiarity with ICD-10 and CPT codes and medical terminology preferred
Knowledge of EPIC, Biscom, OnBase, and insurance terms and anatomy is preferred
Company
UF Health
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Thornton
Senior Vice President and Chief Financial Officer
Lydia Hendrix BSN,CRRN,MS
Chief Operating Officer
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