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Busey · 9 hours ago

Consumer Learning & Development Manager

Edwardsville, IL

Full-time

Onsite

Mid, Senior Level

$65K/yr - $90K/yr

3+ years exp

Busey is a financial institution seeking a Consumer Learning & Development Manager to shape and execute their leadership development strategy. This role involves designing and managing training programs for Retail Branch, Customer Care, and Digital Relationship Banking leaders, while collaborating across departments to ensure alignment with business priorities.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Design, implement and manage training programs tailored to Retail Service Center, Customer Care and Digital Relationship Banking leaders

Develop targeted professional development strategies, enrichment workshops and advancement opportunities to support career paths for Consumer leaders

Serve as an internal consultant to Consumer leaders, providing personalized development strategies to enhance leadership effectiveness and team success

Ensure development programs are interactive, engaging, and designed to improve individual and team performance

Monitor emerging leadership trends and integrate best practices into development programs

Track and measure program effectiveness through KPIs, leader feedback, and performance assessments, sharing insights with senior leadership

Promote career progression opportunities through structured leadership pathways and targeted development strategies

Lead and mentor the Consumer Learning & Development Coordinator, ensuring alignment with strategic learning goals and instructional quality standards

Qualification

LMS platforms proficiencyTraining program designStakeholder engagementAnalytical mindsetProject managementLeadership mentoringCommunicationOrganizational skills

Required

Bachelor's degree in business or related field or equivalent combination of education and experience

3-5 years of experience designing and leading training programs, ideally in consumer banking or customer-facing environments

Proficiency in LMS platforms and content authoring tools (e.g., Articulate, Adobe Captivate)

Excellent communication and stakeholder engagement skills across departments

Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously

Analytical mindset with experience using KPIs, feedback, and performance data to measure training effectiveness

Ability to work independently and make decisions

Ability to perform duties and make decisions under frequent time pressures

Benefits

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical

Dental

Vision

Company-paid life insurance

Long-term disability

Supplemental voluntary life insurance

Short-term and long-term disability

Wellness incentives

Employee assistance program

Pre-tax health savings accounts

Flexible spending accounts

Company

Busey

Busey is a financial company that offers wealth management, banking, brokerage, and mortgage services.

Founded in 1946

Champaign, Illinois, USA

1001-5000 employees

https://www.busey.com/home/home

Funding

Current Stage

Public Company

Total Funding

$200M

2025-05-14Post Ipo Equity· $200M

2001-06-14IPO

Leadership Team

Christopher Chan

Chief Financial Officer

Recent News

First Busey Corporation

First Busey Corporation Announces 2025 Third Quarter Earnings

2025-10-29

MarketScreener

First Busey - appoints Christopher H.M. Chan as CFO - SEC filing

2025-09-29

Seattle TechFlash

Busey Bank fills slot created when executive leaves for personal reasons

2025-09-05

Company data provided by crunchbase