Tyler Technologies · 6 hours ago
Account Manager
Montgomery, AL
Full-time
Hybrid
Entry, Mid Level
2+ years expTyler Technologies is seeking an Account Manager to develop long-term relationships with Alabama state agency partners. The role involves supporting existing projects, developing new leads, and ensuring successful project delivery through collaboration with software engineers.
GovTechInformation ServicesSoftware
Responsibilities
Serve as the primary contact and advocate for assigned partners
Build and maintain strong relationships with partners, understanding their evolving business needs
Document partner business processes and recommend improvements when appropriate
Write clear and accurate scope of work documentation based on functional requirements
Establish project milestones and timelines in collaboration with partners and internal teams
Conduct functional testing and partner acceptance reviews
Track account health, status, and opportunities for growth
Forecast and report on key account metrics Participate in quarterly reviews and escalate issues as needed
Support renewal and upselling efforts in collaboration with Sales
Qualification
Required
Bachelor's degree in a technical, business, or related field preferred. Equivalent relevant work experience may be substituted
Minimum of 2 years of experience in project management, software implementation, client relationship management, or a related field
Experience working with web-based applications and cross-functional teams is strongly preferred
Strong written and verbal communication skills
Proven ability to gather, document, and communicate functional requirements
Analytical thinking and problem-solving skills
Ability to manage multiple projects and prioritize competing demands
Strong interpersonal skills with a client-first mindset
Conflict resolution and negotiation capabilities
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Comfortable interfacing with both technical and non-technical stakeholders
Detail-oriented with strong organizational skills
Company
Tyler Technologies
Tyler Technologies is a software company providing integrated software and technology services to the public sector.
5001-10000 employees
H1B Sponsorship
Tyler Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (64)
2023 (48)
2022 (53)
2021 (46)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-05-25IPO
Leadership Team
Daren Jackson
SVP, Tyler Disbursements
Abby Diaz
Chief Administrative Officer and Corporate Secretary
Recent News
Business Wire
2026-01-15
2026-01-09
Government Technology US
2026-01-06
Company data provided by crunchbase