Seneca Resources Company, LLC · 1 week ago
LAN Administrator
Seneca Resources Company, LLC is seeking a LAN Administrator to provide technical and administrative IT support for the Distribution Control Center. This role involves maintaining the availability, performance, security, and reliability of endpoint systems and network connectivity in a real-time operational environment.
Oil & Energy
Responsibilities
Install, configure, maintain, and support desktop, workstation, and laptop systems
Perform routine system updates, patches, upgrades, and OS imaging
Troubleshoot hardware, software, and operating system issues at a low level
Support user accounts, email, access permissions, and endpoint security controls
Maintain accurate system documentation and configuration records
Assist with the administration and troubleshooting of LAN/network devices, including routers, switches, firewalls, DNS, and DHCP
Configure TCP/IP manually and via DHCP
Monitor system and network performance to ensure optimal availability and reliability
Collaborate with senior administrators to improve system performance and stability
Perform datacenter gatekeeping, including monitoring UPS power and cooling systems
Respond to system alarms and coordinate with vendors for maintenance and repairs
Support hardware installation, decommissioning, and asset lifecycle management
Assist with business moves, changes, and early-stage planning for technology impacts
Assist in implementing and enforcing security policies and access controls
Monitor system logs for security events and unauthorized access
Participate in security audits and vulnerability assessments
Perform routine data backups and support disaster recovery solutions
Participate in disaster recovery drills and emergency response activities
Provide in-person and remote technical support via phone or remote-access tools
Work closely with the IT Help Desk to resolve escalated user issues
Direct and coordinate third-party vendors supporting system troubleshooting and remediation
Manage technical escalations through resolution and communicate status to stakeholders
Prepare reports on system performance, incidents, and resolutions
Maintain documentation for system configurations, procedures, and troubleshooting steps
Support management with IT asset tracking and inventory controls
Research and recommend IT hardware, software, and vendor solutions as needed
Qualification
Required
Bachelor's degree with 2+ years of related IT experience
OR Associate's degree with relevant technical certifications and 4+ years of related IT experience
Strong experience with desktop/workstation/laptop administration
Proficiency with PowerShell (required)
Experience with desktop imaging and deployment
Working knowledge of DNS, DHCP, TCP/IP, and enterprise LAN environments
Experience using ticketing systems such as ServiceNow
Strong proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities
Effective interpersonal and customer service skills
Valid driver's license
Ability to respond to company emergencies and support system restoration efforts
Willingness to work off-hours, including nights, weekends, and holidays as required
Ability to travel within various service territories
Ability to work at multiple company locations as needed
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.