GRT Financial, Inc. · 6 hours ago
Remote Bilingual Client Retention Supervisor
United States
Full-time
Remote
Mid LevelGRT Financial, Inc. is seeking a Bilingual Client Retention Supervisor to develop and administer negotiation training while analyzing department analytics. The role involves improving settlement methods and ensuring high standards of efficiency and quality across the organization.
ConsultingDebt CollectionsFinanceFinancial Services
Responsibilities
Develop and administer negotiation training across all platforms
Will review department analytics and Key Point Indicators daily
Responsible for collecting, reviewing, and analyzing company information to assist company with making sound business decisions
Identify new methods for improving settlement, negotiations, and department KPI’s
Participates and contributes actively at each opportunity and meets all company standards including professionalism and attendance
Maintains and exhibits all company core values
Interfaces with management, other departments, and third parties to ensure objectives for high standards of efficiency and quality are met in the marketplace
Always exudes confidence and enthusiasm
Analytical ability, judgment, numerical comfort and decisiveness and the ability to manage multiple tasks simultaneously are required
Adheres to performance expectations as defined by management and to consistently self-manage, self-motivate and strive for improvement
Perform other duties as assigned
Qualification
Required
Develop and administer negotiation training across all platforms
Will review department analytics and Key Point Indicators daily
Responsible for collecting, reviewing, and analyzing company information to assist company with making sound business decisions
Identify new methods for improving settlement, negotiations, and department KPI's
Participates and contributes actively at each opportunity and meets all company standards including professionalism and attendance
Maintains and exhibits all company core values
Interfaces with management, other departments, and third parties to ensure objectives for high standards of efficiency and quality are met in the marketplace
Always exudes confidence and enthusiasm
Analytical ability, judgment, numerical comfort and decisiveness and the ability to manage multiple tasks simultaneously are required
Adheres to performance expectations as defined by management and to consistently self-manage, self-motivate and strive for improvement
Perform other duties as assigned
Company
GRT Financial, Inc.
GRT Financial, Inc.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marty Hortick
Chief Technology Officer
Daniel Carlson
Chief Financial Officer
Company data provided by crunchbase