JPS Tech Solutions · 9 hours ago
Mac OS Desktop Engineer
Downers Grove, IL
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expJPS Tech Solutions is seeking a contract macOS Desktop Engineer to support the buildout and expansion of their enterprise macOS environment. This role involves providing support for macOS devices, administering them using Microsoft Intune, and collaborating with various teams to ensure seamless deployment and support.
Information TechnologyIT InfrastructureSoftware Engineering
No H1B
Responsibilities
Provide Tier 2/3 support for macOS devices, escalating when necessary
Administer macOS devices using Microsoft Intune, including:
Configuration profiles
Compliance policies
Application deployment
Custom scripting (Bash, PowerShell)
Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE)
Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support
Create and maintain technical documentation for macOS support, deployment, and configuration
Assist with end-user support when escalated from the Helpdesk
Assist with training Helpdesk and field technicians in Support Services team
Qualification
Required
8+ years of experience supporting macOS in an enterprise environment
Hands-on experience managing macOS devices with Microsoft Intune
Proficiency in Bash and PowerShell scripting for macOS automation
Familiarity with Apple Business Manager and MDM enrollment workflows
Strong understanding of macOS system architecture, security, and user management
Excellent troubleshooting and communication skills
Preferred
Experience with Azure AD and conditional access policies
Familiarity with enterprise software deployment and patching strategies
Ability to create user-facing and internal documentation
Recommended Certifications: Apple Certified Support Professional (ACSP), Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate
Company
JPS Tech Solutions
JPS Tech Solutions offers software engineering, cloud, mobile development, and IT infrastructure solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase