Uber · 13 hours ago
Sr Operations Manager, Global Marketplace, Retail
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$129K/yr - $143K/yr
4+ years expUber is seeking a dynamic and skilled Sr Operations Manager to join their Groceries and Retail business in the Global Marketplace team. This role involves managing supply and demand imbalances through technology, advocating for various stakeholders, and ensuring product performance aligns with business objectives.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Be the driving force for marketplace product launches and performance excellence, advocating for features and improvements to achieve cost efficiencies while striving to deliver high marketplace reliability and affordability for consumers
Ensure that the product performance is aligned with business objectives, assessing tradeoffs and risks with sound data and long term thinking
Be the subject matter expert in marketplace products, with strong attention to detail to identify improvement opportunities and detect operational deficiencies
Define KPIs and implement processes, dashboards and data insights to monitor marketplace health and measure product performance and business impact
Utilize strong analytical skills to interpret complex data, evaluate experiment plans with a clear understanding of success metrics and requirements for rollouts
Be able to map marketplace interconnections to anticipate undesirable outcomes and identify opportunities for growth and improvement
Work closely with Product, Engineering, Data Science and Product Operations teams, and be the SME in the Global Operations team. Collaborate with other Marketplace experts in regional teams, supporting and driving the changes needed to align expectations and solve for local nuances while striving to keep global scalability
Qualification
Required
4+ years in Operations, Product Management, Analytics or similar experience
Proficiency in SQL and demonstrated experience in using data and analytics tools (e.g., Google Analytics, Python, SQL, Excel) to derive actionable insights and influence product direction and decision makers
Bachelor's degree in Business, Engineering, Computer Science, or a related field
Preferred
Experience in fast-paced, high-growth environments is a plus
Strong communicator with the ability to articulate complex concepts to technical and non-technical audiences
A strategic thinker who can identify and solve complex problems with data-backed solutions
Ability to build and maintain strong relationships, navigate complex organizational structures to get things done, and influence without formal authority at all levels of the organization
Be able to go deep into the details without losing sight of the bigger picture
MBA or advanced degree is a plus
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-25
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase