VCA Animal Hospitals · 3 hours ago
Full Time Client Service Representative
Union City, CA
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expVCA All About Pets is a veterinary clinic that prides itself on providing high-quality care to pets while ensuring clients feel valued. They are seeking a dedicated Veterinary Customer Service Representative (CSR) who will greet clients, manage appointments, and assist with clinic operations in a friendly and professional manner.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Greet clients and their pets with warmth and professionalism
Schedule appointments and manage the clinic's calendar
Answer client inquiries in person and over the phone with empathy and accuracy
Handle client billing and payments
Assist with maintaining clinic records and documentation
Work alongside our veterinary team to ensure smooth clinic operations
Help With basic animal care duties as needed, leveraging your veterinary assistant experience
Support the team during busy times and assist with overflow tasks
Ensure a clean, organized, and inviting reception area
Assist with stocking supplies and keeping the front desk area fully stocked
Qualification
Required
Previous experience in a veterinary assistant or customer service role (1 years preferred)
Strong communication skills, both written and verbal
Ability to work Saturdays and some holidays
Friendly, compassionate, and client-focused attitude
Ability to handle sensitive situations with professionalism and care
Comfortable working in a fast-paced, team-oriented environment
Proficient with basic office software and veterinary management systems
Preferred
Knowledge of veterinary terminology is a plus
Benefits
Medical/Dental/Vision insurance
401(k) retirement plan
Pet care discounts
Paid vacation, holidays and sick days
Health and well-being programs that provide resources and training.
Company
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
10001+ employees
H1B Sponsorship
VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Trevor Adams, CPA, CGMA
Chief Financial Officer
Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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