Copper State Credit Union · 15 hours ago
Business Lending Operations Specialist
Phoenix, AZ
Full-time
Onsite
Mid Level
$25/hr - $26/hr
3+ years expCopper State Credit Union is a dedicated financial cooperative that has been serving its members since 1951. As a Business Lending Operations Specialist, you will assist in maximizing loan profitability, support the credit request process, and ensure compliance with lending regulations while providing exceptional service to members.
Financial ServicesLendingNon Profit
Responsibilities
Assist the credit union in meeting its overall business plan goals and maximizing loan profitability within the capital risk limitations of the credit union
Assist in expanding credit product offerings and create efficiencies in the credit union’s credit delivery and risk monitoring processes
Perform routine and complex duties related to business loan applications and boarding and generates complete loan documentation packages for all types of loans, reflecting a strong working knowledge of regulations relevant to commercial and real estate lending
Support the credit request process. Input applicant information such as borrower information, loan purpose, SIC and CRA codes. List loan amount, terms, grade, purpose, collateral and account balances
Order preliminary reports including, but not limited to, title, flood, UCC, Secretary of the State
Run credit reports on current or prospective borrowers as necessary for all related interests
Conduct account research to update member’s complete credit union relationship, demonstrating proficiency in using the credit union’s core system to gather data
Review loan approvals to ensure information is complete and follow up to obtain missing data
Input data and generate loan documents on the loan documentation system or word processing software ensuring accuracy, completeness, and adherence to policy and all terms of approval
Prepare and send commitment, engagement, action and decline letters
Board completed loans on the credit union’s core system and loan documentation software system
Set up and maintain credit and other files for documentation and compliance, vehicle title work, and UCC filings
Work with insurance policies and related reports
Contact agents and work closely with loan officers and members to ensure proper insurance is received and maintained
Process commercial and real estate loan payments and advances
Analyze and process all incoming draws, review documentation for proper approvals and make loan disbursements in accordance with contracts
Process interest payments from the member’s interest reserve
Monitor collateral addendas and other tickler systems to ensure proper receipt of UCC, Deeds of Trust, and Title Policy filings and other documentation
Close paid loans and terminate security interest in collateral when applicable
Process various loan reports and callbacks, correcting loan accounting system errors as necessary
Sort and distribute daily and monthly loan reports to applicable branches or departments
Prepare documents and review externally-prepared documents for Small Business Administration (SBA) loans ensuring accuracy, completeness, and compliance with federal regulations
Respond to member inquiries regarding credit union services and/or account discrepancies
Obtain and route necessary information to support departments for extensive account research and/or adjustments
Work closely with other departments in obtaining information and ascertaining necessary corrections
Coordinate a response to member inquiries and ensure prompt answers
Calculate loan pay off amounts for all types of loans and prepare payoff statements for approval, prior to distribution
Assist in cross-training loan servicing personnel in all loan servicing functions
Perform official notary services as required
Qualification
Required
Requires education equivalent to a four-year high school education or general education degree (GED). Some post-secondary education preferred
A minimum of 3 years of applicable experience in credit or loan servicing with experience in a commercial lending environment preferred
Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities
Intermediate understanding of loan servicing activities and terminology, application of lending policies, title policies, and related loan regulations such as RESPA, HMDA, and other credit union lending policies
Professional, well-developed interpersonal skills essential for interviewing loan applicants and projecting a positive image as representative of the Credit Union. Ability to succeed in a high stress environment and meet goals and objectives. Demonstrate persistence and the ability to overcome obstacles to best serve our members. Proven ability to build consensus and work effectively within a cross-departmental team
Excellent organizational and time management skills with the ability to provide leadership, supervision and training for employees in a positive manner to ensure maximum productivity and success
Technologically Astute – Must demonstrate the ability to use technology to effectively and efficiently perform job functions. Proficiency in Microsoft Office suite and intermediate typing skills required
Requires judgment to apply broader aspects of established practices to situations which go beyond clear, concise guidelines. Intensive fact-finding and investigation required to solve major, complex problems. Requires extensive creativity and resourcefulness
Intermediate mathematical skills required (ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.)
Preferred
Some post-secondary education preferred
Experience in a commercial lending environment preferred
Experience with commercial lending software programs preferred
Company
Copper State Credit Union
Copper State Credit Union is a non-profit personal and business banking products provider.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Skilton
Senior Vice President / Chief Financial Officer
Gregory Albano
Senior Vice President/CIO
Recent News
2024-03-21
PRNewswire
2024-03-18
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