F2Onsite · 1 day ago
Onsite End User/Desktop Support-MS products
Norwalk, CT
Contract
Onsite
New Grad, Entry LevelF2Onsite is seeking an Onsite End User/Desktop Support specialist for hardware and software support of Microsoft products. The role involves troubleshooting various Microsoft applications, printer and scanner issues, and providing network assistance to users.
Cyber SecurityDeliveryInformation TechnologyPoint of SaleProject Management
Responsibilities
Password resets
Microsoft Office Repair
Manage/troubleshoot Outlook plugins/add-ins that may stop working or become disabled by Outlook
Troubleshoot mail sync issues (emails not syncing, sent messages being stuck in outbox, etc.)
Resolve sound input/output related issues with connected audio devices, specifically Bluetooth devices that executives use connecting to conference room using laptop or mobile device
Re-enabling plugins/COM add-ins that may stop working unexpectedly
Printer re-installation if Windows has issues detecting printer
Toner replacement
Resolving paper jams
Logging into scanner through TCP/IP to add and remove contacts from address book
Troubleshooting monitors that may disconnect on occasion
Laptop troubleshooting (software issues)
Testing conference room equipment daily
Assisting visitors with any issues connecting to our network or conference room
Assisting with any issues with connected devices (peripherals; mouse, keyboard, etc.)
Connecting devices to Wi-Fi or visitors and guests
Reconnecting devices that may lose Wi-Fi access on occasion
Restarting modem if constant network slowdown occurs
Batteries for wireless mouse & keyboards
Mousepads
Printer toner
Display and network cables
Qualification
Required
Onsite End User/Desktop Support-HW and SW support-MS products
Microsoft Account Support
Password resets
Microsoft Office Troubleshooting
Microsoft Office Repair
Outlook management/troubleshooting
Manage/troubleshoot Outlook plugins/add-ins that may stop working or become disabled by Outlook
Troubleshoot mail sync issues (emails not syncing, sent messages being stuck in outbox, etc.)
Teams sound input/output issue resolution
Resolve sound input/output related issues with connected audio devices, specifically Bluetooth devices that executives use
Excel plugin/COM add-ins re-enabling
Printer/Scanner Troubleshooting
Printer re-installation if Windows has issues detecting printer
Toner replacement
Resolving paper jams
Logging into scanner through TCP/IP to add and remove contacts from address book
Hardware troubleshooting
Troubleshooting monitors that may disconnect on occasion
Laptop troubleshooting (software issues)
Testing conference room equipment daily
Assisting visitors with any issues connecting to our network or conference room
Assisting with any issues with connected devices (peripherals; mouse, keyboard, etc.)
Network device connection to Wi-Fi for visitors and guests
Reconnecting devices that may lose Wi-Fi access on occasion
Restarting modem if constant network slowdown occurs
Managing Supplies including batteries for wireless mouse & keyboards, mousepads, printer toner, display and network cables
Ability to adhere to specific work hours (Monday-Friday 9-5:30pm)
Ability to pass a strict drug and background check
Company
F2Onsite
F2OnSite specializes in providing cybersecurity, POS, data migration, computer installations, projects and delivery management services.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Bowser
Director - Business Development Project Services
Recent News
2025-12-24
2025-12-22
2025-12-19
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