Technology Navigators · 1 week ago
Implementation Analyst, Mid or Senior - Radiology, MergePACS, Modality Cutovers
Technology Navigators is a leader in the healthcare IT services industry, seeking an experienced Radiology Implementation Analyst to join their technical team. The role involves implementing enterprise-grade radiology healthcare applications, monitoring incident queues, resolving product issues, and delivering end-user support.
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Responsibilities
Play a key role in the implementation of enterprise-grade radiology healthcare applications
Monitor incident queues through ServiceNow and respond promptly to incident calls
Take charge of resolving product issues as they arise and escalate unresolvable issues as necessary
Deliver end-user support for the radiology applications
Provide detailed documentation for both internal users and end users using OneNote
Qualification
Required
2+ years of experience implementing enterprise-grade radiology applications
Recent experience with the following healthcare application: Merge PACS is a must
Proven understanding of the Google suite of productivity tools
Strong communication and collaboration skills
Preferred
Hands-on experience with modalities is a major plus!
Benefits
Access to our company’s extensive client list
The opportunity to enroll in a variety of health benefit plans
Support of a tenured team
A highly trained team of support professionals ready to help ensure your success