QBE Insurance · 13 hours ago
Senior Claims Specialist - A&H
Marblehead, MA, USA
Full-time
Hybrid
Senior LevelQBE Insurance is a leading provider in the insurance sector, and they are seeking a Senior Claims Specialist to deliver exceptional claims service to customers. The role involves managing complex claims, assessing policy coverage, and providing technical guidance while collaborating with stakeholders.
Insurance
No H1B
Responsibilities
Provide technical guidance and analysis for complex and high-value claims
Assist in implementing and maintaining claims management strategies
Maintain comprehensive knowledge of insurance guidelines and policies
Build and maintain relationships with stakeholders
Manage a portfolio of complex or high-value claims
Act as an escalation point for customer complaints
Provide senior technical expertise and mentoring for team development
Engage with the team to encourage partner relationships
Support process improvement through negotiation and dispute resolution
Qualification
Required
Relevant experience in classes
Management of complex and/or high value claims
Involvement with relevant industry groups
Tertiary Degree or equivalent combination of education and work experience
Benefits
Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
Company
QBE Insurance
At QBE we’re driven by our purpose of enabling a more resilient future.
Founded in 1886
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Vincent P. DiFiglia
CTO - Enterprise Architecture
Amanda Phillips
Lead Communications Partner
Recent News
Business Recorder
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2025-08-13
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