UMass Memorial Health · 4 months ago
Lab Supervisor, Lab Support, 40hr, Day
Worcester, MA
Full-time
Onsite
Mid, Senior Level
$58K/yr - $105K/yr
3+ years expUMass Memorial Health is a premier health system in Central Massachusetts focused on exceptional patient care and academic excellence. The Lab Supervisor will be responsible for the day-to-day supervision of staff and workflow in the processing area, ensuring sample integrity and patient safety while coordinating communication and resolving complex processing issues.
DiabetesEducationHealth CareHospitalMedicalPersonal Health
Responsibilities
Directs and supervises assigned personnel including performing annual performance evaluations, scheduling, orientation, and training
Completes documentation of competency and signs off on new employee’s probationary period
Conducts and coordinates annual staff competencies as required by CAP
Participates in the screening process and evaluation of position applicants
Coordinates scheduling, staffing and emergent coverage needs for all campus locations where processors are staffed
Is an active participant in the Central Processing management team facilitating the implementation and communication of the department goals
Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions for staff. Resolves grievances, personnel problems, mentors staff and participates in union disciplinary hearings as applicable within position responsibilities
Makes recommendations for items, staff and /or process changes to be included in the budget consideration process. Manages day to day activities to assure financial goals for the laboratory are met
Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved
Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives
Encourages and supports diverse views and approaches, creating an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors
Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc
Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations
Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements
Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures
Ensures adequate equipment and supplies for department
Develops and maintains established departmental policies, procedures, and objectives
Ensures compliance to all health and safety regulations and requirements
Performs similar or related duties as required or directed
Qualification
Required
Minimum of 3 years' experience in a clinical laboratory or hospital registration area; familiarity with word processing and medical terminology
Prior supervisory experience and/or two years of demonstrated leadership within a healthcare or laboratory environment required
Must have proven interpersonal skills to interact effectively with all levels of staff, management and lab clients
Must have solid oral and written communication skills
Must be able to work independently and have the ability to solve clinical laboratory related problems
Preferred
MLT (ASCP) preferred
Benefits
Signing bonus
Company
UMass Memorial Health
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.7MKey Investors
Federal Emergency Management Agency
2022-12-01Grant· $4.7M
Leadership Team
Victoria L. McCandless
Senior Vice President, Chief of Staff, System CEO Communications Officer
Sergio Melgar
EVP & CFO
Recent News
2025-11-12
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