Nordstrom · 8 hours ago
Technician 1 - DC 799 - Gainesville, FL (Shift: Tues-Fri, 6:00am-4:30pm)
Gainesville, FL
Full-time
Onsite
Entry Level
2+ years expNordstrom is a leading fashion retailer and they are seeking a Technician 1 to support users with inquiries involving computer systems, hardware, and software. The role focuses on providing excellent service to Nordstrom employees while ensuring effective technical support and maintenance.
E-CommerceFashionRetail
Responsibilities
Provide quick and effective assistance to users, guiding them in-person through troubleshooting and maintenance
Utilize daily work management systems data to prioritize backlog of work and communicate identified issues/changes to leadership
Protect the Nordstrom brand by ensuring that customer/other protected data and intellectual property is protected, never exposed to external breach or unauthorized access, and all appropriate security controls/practices are implemented
Identify why a problem is occurring, analyze the appropriate data and create an effective plan for resolution using technical solutions
Perform maintenance activities to help prevent unexpected failures of technical equipment
Demonstrate understanding and consistently deliver within the target SLA's for the specific area
Demonstrate understanding of Project Management best practices
Qualification
Required
A bachelor's degree in related field or equivalent experience
2 years' experience in a service management industry
1+ years' tech support experience
2 years' experience troubleshooting, testing, or repairing technical equipment
Familiarity/experience working with Windows 10/11, Dell Desktop/Laptop, Zebra hand-held mobile scanners, thermal label printers (mobile/desktop), laser printers
High motivation and self-direction with sound problem-solving and technical troubleshooting skills
Ability to read/understand technical documentation and aptitude to learn quickly
Ability to function well in a fast-changing work environment and manage competing priorities when facing multiple time sensitive issues concurrently
Ability to repetitively walk, bend, reach, stand, and lift 50lb boxes without difficulty
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
Medical/vision/dental/life/disability insurance options
PTO accruals
Holidays
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
10001+ employees
H1B Sponsorship
Nordstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase