Gila River Resorts & Casinos · 10 hours ago
Slot Technical Manager
Chandler, AZ
Full-time
Onsite
Mid, Senior Level
5+ years expGila River Resorts & Casinos is seeking a Slot Technical Manager who will be responsible for providing excellent guest service to slot machine players. The role involves managing technical personnel, overseeing maintenance and repairs of slot machines, and ensuring adherence to enterprise policies and procedures.
CasinoHotel
Responsibilities
This position provides the day-to-day management of three shifts of technical personnel including adherence to all enterprise policy and procedures, ensuring high machine up time, successful inspections, certifications and audits, execution of departmental goals and objectives and administrative duties
Oversees the maintenance, inventory, and repairs of the slot machines as well as other technical responsibilities on the casino floor
Qualification
Required
Associates degree required
Five years of management or related experience
Possess strong customer service skills
Ability to multi-task, complete tasks, and be a self-starter
Ability to establish and maintain effective working relationships
Possess strong interpersonal and communication skills
Possess computer skills with knowledge of Microsoft Office Suite
Ability to frequently lift or move up to 25 pounds
Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/license prior to employment
Must be able to work in a smoking environment and agree to maintain a Drug-Free Workplace as a condition of employment
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest
Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
Strong interpersonal and communication skills, both written and oral
This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities
Company
Gila River Resorts & Casinos
With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Manuel
CEO
Recent News
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