USAA · 1 day ago
Protective Security Officer - Intermediate Level
Phoenix Campus (Main)
Full-time
Hybrid
Entry, Mid Level
$44K/yr - $66K/yr
1+ years expUSAA is dedicated to empowering members to achieve financial security and is seeking a Protective Security Officer II. In this role, you will provide armed response to emergency incidents, control access to protected areas, and monitor safety situations to protect the workforce.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Understands and applies policies and procedures displaying basic knowledge on operational matters
Provides armed response to critical incidents and takes direction on immediate actions to stop acts of violence by armed assailants with weapons, render lifesaving first aid, and resolve issues during the response phase of Incident Management
Responds to simulated calls for service by participation in training drills, receives feedback on response, and participates in after action reviews for emergency response situations
Responds to calls for service based on alarms received in the Security Operations Center, provides immediate visual assessment, and takes appropriate actions using a force continuum model. Completes detailed Incident Reports following response actions and refers the reports for additional investigation by corporate investigations or employee relations
Controls access to private property and secured facilities for employees and visitors, creates and issues credentials
Identifies threats and responds to access control policy violations
Actively patrols private property and secured facilities to identify threats, prevent trespassing, theft, and vandalism
Enforces parking/traffic policies, identifies infractions and issues citations
Detects unauthorized conduct impacting the safety of the campus, takes appropriate response actions, and documents in an Incident Report
Participate in continuous on-the-job duty position training to maintain an appropriate skill level
Conducts post-related activities during special events and supports executive protection or law enforcement during incident response
Reports preventative security activities to the Security Operations Center for documentation and data analysis that leads to adjustments in security posture directions
Participates in live fire training sessions and an annual live fire qualification course. Completes Response Skills training sessions with physical demonstration of defensive tactics, individual and team movement during response, and first aid response actions
Passes an annual Standards Evaluation that includes discussion and demonstration of the USAA Force Continuum
Implements procedures for issue/turn-in, storage/transportation of handguns
Maintains State handgun licensing requirements
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma
1 or more years of physical security, law enforcement, or military combat arms experience
Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint
Must possess valid state driver's license
Job Offer contingent on passing the MMPI evaluation
Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months
Preferred
Previous documented experience with access control, monitoring camera systems, and dispatching to emergencies
Experience with public speaking, briefing, or sharing information with small or large audience
Writing skills for the completion of documenting security activities and formal reports
Previous armed security officer duties by standing post and enforcing standards
Demonstrated experience with Firearm Proficiency
US military experience through military service or a military spouse/domestic partner
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
10001+ employees
H1B Sponsorship
USAA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (269)
2024 (151)
2023 (77)
2022 (150)
2021 (10)
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
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