Host/Hostess jobs in United States
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Wolfgang Puck · 15 hours ago

Host/Hostess

Wolfgang Puck is located in the iconic MGM Grand, offering a California-inspired cuisine with a lively atmosphere. The Host/Hostess is responsible for greeting and seating guests, ensuring a warm and memorable dining experience while upholding the standards of the Wolfgang Puck Fine Dining Group.

Restaurants

Responsibilities

Greet all guests in accordance with Wolfgang Puck Fine Dining Group hospitality standards—warm, gracious, and attentive
Escort guests to their tables and manage seating assignments thoughtfully to ensure proper pacing of the dining room
Accurately handle all in-person and phone inquiries, including reservations, waitlist management, and guest preferences
Use Reservation system to document reservations, special requests, and guest details
Maintain cleanliness and organization of the host stand and surrounding areas
Ensure all menus and drink lists are clean, current, and properly presented
Maintain up-to-date knowledge of menu offerings, daily specials, and restaurant events or promotions
Stay informed about restaurant operating hours, policies, and general activities to assist guests effectively
Provide polished, proactive guest service—anticipating needs, resolving concerns, and elevating the experience
Support the team as needed and perform other job-related duties assigned by management

Qualification

Guest service skillsOrganizational skillsComputer applicationsReservation platformsCommunication skillsActive listeningPositive attitude

Required

High School Diploma or GED required
Minimum 1 year of Host/Hostess experience (or similar role) in the fine dining or upscale casual restaurant industry
Comfortable with computer applications and reservation platforms
Exceptional hospitality and guest service skills—warm, professional, and polished
Strong organizational skills and keen attention to detail
Excellent communication skills, both verbal and written
Ability to actively listen, identify guest needs, and respond with care
Flexible, adaptable, and able to multitask effectively in a fast-paced environment
Professional appearance, friendly disposition, and a consistently positive attitude
Ability to stand for extended periods; flexible schedule including evenings, weekends, and holidays
Ability to stand for long periods; frequent bending, lifting, and reaching
Must regularly lift and move up to 25 pounds, and occasionally up to 40 pounds
Vision requirements include close, distance, color, peripheral, and depth perception
Exposure to heat, steam, cleaning chemicals, kitchen equipment, and variable noise
Indoor environment split between the dining room entrance, host stand, and kitchen pathways
Fast-paced, high-volume setting with moderate to loud noise levels

Company

Wolfgang Puck

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The name Wolfgang Puck is synonymous with the best of restaurant hospitality and the ultimate in all aspects of the culinary arts.

Funding

Current Stage
Late Stage

Leadership Team

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Gelila Assefa Puck
Partner and Global Creative Director
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Company data provided by crunchbase