The Sports Facilities Companies · 4 months ago
Climbing Center Coordinator - Hoover Met Complex
Hoover, AL
Full-time
Onsite
New Grad, Entry LevelThe Sports Facilities Companies is focused on improving the health and economic vitality of Hoover, AL through sports and recreation. The Climbing Center Coordinator will oversee the day-to-day operations of the Climbing Center, including staff management, budget monitoring, and guest services.
ConsultingRecreationSports
Responsibilities
Recruit, train, schedule and supervise part-time staff
Train all Climbing Center staff on safety, systems, and procedures
Provide supervision and work non-traditional hours (evenings, weekends, holidays, and during special events)
Greet all guests and complete check-in procedures
Prepare, forecast, and monitor budget
Responsible for processing payments and reporting
Oversee the reporting of weekly sales reports and usage reports
Effectively collaborate with Finance Manager on all aspects of the budget and adhere to approved budget
Promote memberships, birthday parties, team building events, and special events
Responsible for maintaining equipment in good working order
Be knowledgeable about pricing, events offered, equipment, and all climbing structures
Know and enforce the facility's safety policies and procedures
Properly use facility software to effectively manage membership, programming, and space rental
Maintain a clean and organized Climbing Center
Track and report maintenance and cleaning issues
Update operations manual as needed
Additional duties as assigned by management
Qualification
Required
Ability to work productively with a wide variety of ages
Flexible work schedule (e.g. nights, weekends, holidays)
Excellent communication skills, both verbal and written
Must have excellent guest service skills
Ability to maintain focus in a high-volume, fast-paced environment
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in demanding and challenging situations
Commitment to the safety and well-being of others
Must be 18 years of age or older
Must be able to lift 40 pounds waist high
Must be able to stand for long periods of time
Must learn and demonstrate proficiency in all climbing equipment and procedures
Must become proficient with computers, barcode scanners, webcams, and online waivers
Must comply with all safety standards
Preferred
Prior experience supervising staff
Previous climbing experience/ knowledge
Company
The Sports Facilities Companies
The Sports Facilities Companies (SFC) is the nation’s leading resource for the management and development of sports, recreation, wellness, and events facilities.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Clement
Founding Partner, CEO of Sports Facilities Companies
Brianna Padron
Events Partner Manager
Recent News
2025-10-17
2025-10-15
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