Hope Services · 15 hours ago
Manager - EMCC/SEP
Salinas, CA
Full-time
Onsite
Mid, Senior Level
$5,980/mo - $8,755/mo
4+ years expHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The role involves managing the full functions of a service center, providing multiple services to consumers, and overseeing staff development, program planning, and community inclusion efforts.
Health CareMental HealthNon Profit
Responsibilities
Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services
Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained
Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff
Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects
Develop and maintain external relationships with funders, families and other agencies/businesses. Conduct tours and perform presentations as needed
Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects
Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program
Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise
Develops program manuals, brochures and publications
Provides direct service in program operations as needed to assure adequate staffing ratios
Acts as a mandated abuse reporter
Performs other duties as assigned to assure efficiency of program
Qualification
Required
Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education
Some positions may require specific credentials, certification and/or license
Proficiency in MS Word, Excel, database and spreadsheet
Ability to communicate effectively, both verbal and in writing, and provide excellent customer service
Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers
Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights
Knowledge of relevant legislation and regulations
Knowledge of rehabilitation and program development, relevant legislation, rules and regulations
Ability to work independently and as a team member, relate to individuals with disabilities and their families, represent HOPE in the social, business and community environment in which the agency functions
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
Recent News
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